McDonald's Menu Prices at 199 Cedar Springs Rd ★3.1 (1663)

Went to the drive thru with a mobile order. Sat for a bit, said hello twice and someone finally answered. Gave them code and pulled around. The lady at second window gave us our tea and it was unsweetened. I told her it wasn’t sweet and she replied, “that is all we have”. I said well someone left the sugar out. She did offer us other drinks and we chose something else. We never got a word out of her. No “thank you” or anything. We asked for condiments and we responded with have a great day. The food was good except I ordered a plain fish and it still had cheese. I took it off. I just don’t understand why people have no social skills these days. “May I help you”, “thank you”, “have a nice day”. Being kind isn’t hard.

For the past 2 days on my mobile app I have requested NO EGG on my steak McMuffin and they still put the egg on there anyway. 1st time a mistake, but to do this back to back...you can't flat out read or aren't reading the order thoroughly! Get it right! It's not that hard. It's not my job to keep picking the egg off my sandwich. The tall black guy was amazingly nice the past to days which is the only reason I feel bad for doing the review but please pay attention to the orders yall!

My son and daughter (16 and 19) went inside to place an order and was told they were closed inside (their door and site said 8pm, this was 630pm) and were told to place a mobile oder or doordash. They remained inside, to place the mobile order as to limit the time in the cold outside. They proceeded to take those of darker skin tones order in the lobby while shooing our children and any other white person out of the lobby. They pulled to the window and had to retell them what the order was. The guy only listened to part of the order and tried to send them on their way. They had to explain there was more to the order. After, again getting only part of the order, the workers became irritated. They waited a total of 45 minutes for a $50 order that was still made wrong and undercooked when they did get it. When I tried to call back there was no answer. I am livid and will be taking this further up the chain as this is not the first time we have received poor service bc of our skin color at this restaurant. Do better.

In drive through we got attitude the lady manager called my husband a cracker when he came in to get tea that was left off the order. Wouldn't give him her name said all crackers say they will call corporate points to the number on the wall is this really how your employees and managers treat your customers it was the rudest experience we had at this location and it shouldn't have been. It was between 8pm and 9pm .. nobody should have to be insulted like this managers should lead by example and if this is how the managers are acting no wonder the other staff wasn't nice either

I just ordered a sausage egg and cheese bagel with no egg meal with a strawberry banana smoothie and has brown I did not get my items I also ordered a sausage and cheese biscuit I did not get that as well! I am very upset because I spent my hard earned money on food and my items were missing that could have been my last til pay day and here I am not receiving the items I ordered! Service is very horrible