McDonald's Menu Prices at 1921 Madison Ext ★3.3 (1770)

We brought our son to play in the kids play area. This is how the play area was. My husband asked a worker if there was anyone responsible for the area. The worker said she didn’t know who was responsible for the area. No one came before leaving my husband asked for the manager and he told him what happened. The manager said he was having coming in to clean it. We have no clue how long the area was dirty.

Curbside service, forgot to bring out my drink, and condiments. Fries are cold and under cooked. Sandwich was a mess.

I noticed cars in front of me were given half full drinks. When I got mine it wasn't even close to the top, and given it was already a super tiny cup I politely asked the lady at the drive thru if she wouldn't mind topping it off. She said "no, the machine does it". What the heck? I mean I don't expect much from McDonald's but I would at least expect drinks to be given full. No straws, napkins, or sauces either 🙃.

Terrible. These people were very rude to my mom. They were not listening to her when she said she wanted my dad's sandwich to be a deluxe. She was trying to make sure that it was right, but the lady somehow was like, "So you don't want it?" No, my mom explained more than 5 times that she wanted the sandwich to be a deluxe. Then finally when we pulled up to the second window to get our food, mom wanted to double make sure that my dad's sandwich was a deluxe. For whatever reason they thought that we had a problem with our order, except the only issue was that we didn't get it yet and when they finally while waiting sometime after the interaction when they started bagging our food they left my little sister's sundae just sitting on the table. My mom had to ask these people to hand us the sundae, and they just looked at her like she was crazy and proceeded to talk badly about her saying things like she's rude and entitled when in fact they were the ones being rude. Once we got everything, my mom asked for a straw and once the lady handed it to us, she slammed the window shut. Unfortunate no, I do not have their names, conveniently they either weren't wearing them, or had them covered up. If I did, though I would definitely be calling tjem out for sure. I do not appreciate the way they treated my mother and if I could leave a 0-star review I would. Not to mention, the lady that took our order wasn't even listening to us in the first place, she just kept on interrupting and sounding like she was rushing us. Overall, the service was terrible and we will not be going back for a while until these people can get it together.

Great service and fast. But only 2 stars from me because I ordered a McChicken sandwich for the first time in years. It was half the size and it did NOT taste like chicken. It tasted like bread, lettuce and mayo. It is twice the price and didn't tast like chicken. I am never going to McDonald's again. Huge disappointment for twice the price.