McDonald's Menu Prices at 6451 Eatons Creek Rd ★2.8 (2470)

Food was good, but the playplace was "broken" so my kid couldn't play. It was the only reason we picked this McDonalds over another location. Disappointing to say the least. The playplace was as broken as the typical mcdonalds ice cream machine, i e. "We don't want to clean it".

I went through the line yesterday . The lady on the intercom was very quick and lacked customer service . I then got to the window to receive my items and that lady was also rude and lacked customer service . She didn’t speak at all nor said “hello “ or anything . She just handed us our items and shut the window back , with an ugly smirk, as if she was prejudice, which I wouldn’t be surprised if she was , after all it’s Joelton TN. Please take these two ladies off the front line . They make your company look bad ! They are better off flipping burgers in the back ! Very unpleasant experience . If you don’t like your job apply someplace else.

Joelton TN is basically a crossroads town and this McDonald's is handily located near the major highways. I did drive thru. Minorly annoyed I had to repeat my order seemingly because whomever inside was multitasking. Pulling up to the window to pay I actually wasn't sure I was in the right place. I could see a worker but wasn't acknowledged for a long period. Just as I was getting ready to pull up to the front window, the worker snapped her window open and I paid. At the final window I asked to verify if my drink was the one I ordered (the one thing likely to be messed up is the beverage) and the worker gave me a face that said 'geez, I'm not sure' but a mouth that said, "Uhm, sure. Yeah." 0% confidence she knew what she was handing me. It's just a fast food restaurant but still I expect a little attention and a little courtesy from staff. I felt like an inconvenient distraction. They weren't that busy. It wasn't shift change. Why the hell can't somebody make eye contact with a customer? The food was what I expected. The beverage was correct, BTW.

If you play the game with the app, the stuff can be kind of affordable. Always use your receipt coupon and get a free Burger every time, and then get the fry end drink deal through the app.

We pulled up to this restaurant - Google Maps says its open. Note on the door says it's closed. What? But we see people in the drive up. Now we are confused. There is a worker trying to get into the door. He finally tells us that they don't have enough workers that they have to keep their lobby closed. BUT...he does not tell us the drive up is open. We weren't sure if they were there trying to get waited on or were actually getting waited on. I don't understand how the lobby being open would make it worse. Either we wait there for food or we wait in the drive-up for food. Better signs stating what is open. We needed to use the restroom. What we ordered was fine and as usual for what we expect. Service at the drive up was nice but overall service not welcoming to the restaurant so those are low marks today.