McDonald's Menu Prices at 1106 North Gateway Ave ★3.3 (1287)

Couldn't believe they gave me a Mcrib on a hamburger bun! They took out the self service drinks. All in all not very good atmosphere at Christmas. Stopped in a McDonald's in a small town in my travels in November and it was decked out and they even had a sitting Donald with a Santa hat on. I was impressed. 🎅

We stopped at the McDonalds in Rockwood, TN yesterday morning. Our order totalled $3.92. I gave the young man working the drive-thru window a $20. He gave me back $16.05. After he handed my change, I told him he had shorted me 3 cents. He got a person that could open the register. After this woman stared at the receipt for a few seconds she reached into the drawer and got the 3 pennies I was owed. As she gave me the pennies she said, "you're lucky we had 3 pennies or you wouldn't have gotten them. We dont usually have any pennies". I asked her if she shorted everyone that they owed pennies to and she said no, we round up or down. Are you training your employees to cheat your customers? After all, the 3 pennies were in the same drawer the young man got my change from and he intentionally didn't give them to me. Some people might call that attempted theft. Definitely shows a huge lack of character and integrity. Imagine if McDonalds shorts every customer at every store 3 cents. They would make a huge profit from theft and dishonesty. Be sure to check you change when doing business at this McDonalds.

I have given the restaurant many opportunities to do better. The place is awful can't get waited on by a cashier and if you do get your order in make sure you check your food. I guarantee it will be wrong or items missing. I stood in line at the cash register for almost 10 minutes waiting for a cashier to take my order. Finally I determined that if it takes that long to place an order then it will take forever to get the food together so I left. I will not return. The restaurant needs a GM as the one there now is losing all the business. I do not recommend this place of business if you want fast food and the food to be made right go elsewhere.

Ordered on the app before I got there and it took longer than a sit down restaurant to get the double cheeseburger, small fries and drink. The burger was fine, but the fries were like they were sitting under the lamp from the day before. Definitely not the best fries on the planet like they are supposed to be. I understand that it could be that they are understaffed like a lot of restaurants nowadays, but if you want fast, cheap food, you might want to try the Taco Bell next door.

customer service is crazy,, went through drive through asked if there was sweet and sour in the bag the women’s says “if you asked for it it’s in there” with attitude for no reason then proceed to check my bag and am missing a fry but if i ask for it it should be in there right rude as heck for no absolute reason.