McDonald's Menu Prices at 4908 Columbia Hwy ★3.6 (638)

The sing out front had a sausage biscuit combo, however it not be rang up that way. So not only does it cost a small fortune to eat there, they can't seem to get it right. Sausage biscuit gravy combo. Where is the biscuit?

Messed my order up everytime I go there pls for your service don’t work or eat here. I ordered a number 7 with both cheese burgers plain and if you see in this pic it has ketchup and pickles.

My 5 star review is for the young man at the window. I believe his name is Fabio. McDonalds is never anything special, but I enjoyed our interaction & small conversation.

Absolutely awful experience. Put in a mobile order a half hour before hand, and waited in line for 20+ minutes. FINALLY got up to the front of the “fast food” drive thru, just to be told “sorry we’re closed and can’t take your order. You can cancel it in the app”. This was put in a half hour before hand!! It was paid for, and should have already been made! It’s not like I showed up a half hour after close. I finally made it to the speaker at 11:01. ONE MINUTE AFTER CLOSE?! IT SHOULD HAVE ALREADY BEEN MADE AND READY TO PICK UP! Lazy, unprofessional and awful management.

I have never been so appalled by the lack of customer service and human decency in a restaurant as I was at the McDonald’s in Spring Hill, TN last week. An elderly veteran—struggling to walk and walking with a cane—stood at the counter area waiting for help. He had no idea that this McDonald’s is now “kiosk only.” The staff saw him. They acknowledged the DoorDasher in front of him, then turned their backs and walked away without a word. Not one single employee offered assistance. This man was once a United States Marine and is now visibly weak, leaning against the wall for support, yet no one cared enough to help him. Eventually, he gave up and shuffled slowly back to his car without food. My father followed him outside, asked what he wanted to order, then ordered it on the ridiculous kiosk, and we brought it out to him. The veteran was incredibly grateful and he told us he couldn’t stand much longer and had to leave. This man fought for our country, but apparently can’t get any service at a McDonald’s in the country he defended. The employees should be ashamed. The corporation should be ashamed. A kiosk-only ordering system might make sense in some locations, but to completely eliminate a cashier for customers who can’t use or don’t understand the kiosk is cruel and thoughtless. How hard would it be to have one cashier available for people who need help? Shame on you, McDonald’s in Spring Hill, TN. And shame on the McDonald's corporation for putting profits over basic human compassion.