McDonald's Menu Prices at 2111 Ave F Nw Us 287 ★3.3 (2159)

We stopped by this McDonald's on our way to Dallas and it was an absolute mess. The service was awful. The guy with the red tips in his hair had a bad attitude and kept getting our order wrong. We waited at our table for 20 minutes only to get the wrong order. We got a sausage egg and cheese biscuit and a breakfast burrito that we did not order. We ordered 2 orders of (2) mcgriddles in our order and the guy later on told us they were out of mcgriddles and just stared at us giving us no options for further assistance. I asked to speak to the manager who then struggled to process a refund for those items as well as the hashbrowns we were supposed to get but didn't because "breakfast is now over" but we had ordered over 20 minutes before. We also ordered some apple pies which were served cold. I asked the guy to reheat the pies and they gave us the same pies without doing anything to them. I then had to walk this guy through our order because he had completely forgotten our drinks. He grabbed the receipt and crumpled it in his hand showing frustration. I understand being busy but there is no need to give attitude to the customer when the staff got the order wrong. On top of this, the tables were dirty and I had to wipe it down before sitting. The windows are covered in water residue. The floors were muddy. I truly do NOT recommend stopping by this McDonald's. If you can, just turn around and go to the TacoBell down the street. This was a nightmare to deal with.

Soon as I arrived it was nearly a fight with a customer and a employee. I'm only taking my time out because it was a hair embedded in the cheese that didn't look anything like mine. Nobody had on hair nets and to top it off it was smokey in the lobby almost unbearable to breath😔I'm not a regular I was just rolling thru the states. MCDONALD'S DO BETTER. We can't eat contaminated food 🤢I'm only giving 2 star because they did listen to some music I asked them to check out.

I hate that this is the only McDonald’s close. The order is literally NEVER correct. Tonight I ordered a bottled water that when my son got home with the order was not there. Last time I ordered holiday pies and literally had to go inside to wait 20 min for them to cook them because they were going to be happy with me discovering I don’t have them once I got home. I try to call and the call is never ever picked up. I’m resorting to this Google review at this point. If my son didn’t love the nuggets I’d never ever give them my money ever again. I’ve lived in a lot of places, but this McDonald’s is by far the worst ever. Ever.

This store gets a 0 in every way as I was DENIED service after driving 6 hours I finally found somewhere to eat with my 8 month old and my very tired wife and was told the lobby closes in 10 minutes and I told Them the window says on Friday and Saturday open till 11 and we really just needed a place to move for my infant son and some quick food plus they had a lobby full of people. I said the window says 11 they told me the manager says it’s closed and I said “you’re going to lie to me?” They snickered and shrugged their shoulders. Said I could get in drive through if I wanted anything. I’m just so shocked. I’ve now watched 4 customers get turned away as they locked the door early.

Our ordering experience was excellent and pick up went smoothly. But when we opened the bag, after we left, the order looked right, but then we opened the wrappers to find not only was the food wrong, it was ice cold, the biscuit was like a stale puck of bread, and the bacon(which we didn't order) looked like bacon bits, but it may have been a half slice at best, the cheese was cold and hard, and one of the hash browns was still frozen in the middle. No we didn't come back to give them an opportunity to fix it because I was afraid they'd spit in the food. I get it. Working in fast food sucks but don't take your micro aggressions out on paying customers. In general, when I'm eating fast food, I have so very few exceptions, but this was just unbelievable. The food quality was barely edible. Our dogs wouldn't even eat it. That's on McDonald's but the people preparing it, packing, and sliding it down the food chute saw what they were serving, so no excuse there. I'd say do better, but I'll just never come back, and not because I think they'll actually care, but I won't come back because this doesn't seem to be a one off issue. This seems to be the standard.