McDonald's Menu Prices at 4031 Saratoga Blvd ★3.4 (1427)

I rarely eat McDonald's but after a long day I made a stop here before being dropped off at home. Not only was my big Mac meals both missing pickles, one of them had only half a burger patty. I called 5 times with no answer to the phone.

My spouse and I placed an order through the drive-thru and were asked to park in a numbered space while we waited. After some time passed and we noticed other customers being served, we asked JT (Jeremy), who was outside, if he could check on our order. He was more than happy to help and promptly looked into it. When he returned, he asked whether we had a receipt; although we had declined one, we explained what we had ordered and that we had received our drinks but not our food. JT immediately apologized and assured us he would follow up. Shortly after, a shift leader or manager came out, asked a few questions, remembered the order, and also apologized, letting us know it would be out shortly. When our food was delivered, JT apologized once again, and his apology was clearly genuine and heartfelt. I wanted to recognize JT for his professionalism, kindness, and sincere customer service. It is truly refreshing to see someone so young take such pride in their work and offer such genuine care—service like that goes a long way and deserves to be acknowledged. We will be back.

Ashley the manager was very rude and told me to have the night I deserve because I told her That both the girls at the drive-through window were on their phones, just scrolling without a care in the world . She didn’t wanna let me know her bosses name at first, which is the GM. His name is Bruce and I will be contacting him in the morning. You should check your cameras around 745 Bruce and see what your employees were doing !!

Every day, my granddaughter stops by there after school to get her a snack because she doesn’t eat lunch at school and every day there’s something wrong with her food today she ordered a five dollar meal, which is the double cheeseburger and the nuggets and then she also ordered an extra double cheeseburger Well, the nuggets were fine, but the cheeseburgers had nothing on them no cheese no ketchup no pickles no nothing just meat and bread the other day she ordered a five dollar meal. She got an extra six piece nugget when she got home she had only six nuggets when she should’ve had 10 then a lot of times their sodas are flat are they have only carbonation we’ve tried to call many times, but no one ever answers the phone no matter what time of the day we call this is a little ridiculous

Don't do Curbside. Ordered at 12:55pm arrived, I got to spot 7 and checked in on the app. 1:25pm and over 10 cars later I decided to go in. I asked if they had my order and they said yes but that It didnt show anyone checked in. I didn't argue and left. The burger showed it was ready at 1:05. What pisses me off is I was the only vehicle in curbside waiting for the longest time. They had a curbside order just sitting there for over 20 minutes and a vehicle park in a curbside parking space. I would use common sense to put 2 and 2 together. Just incompetence.