McDonald's Menu Prices at 2981 Fm1460 ★3.2 (330)

I always order inside these days because they 9 times out of 10 get my order wrong. I waited FIFTEEN minutes to have any employee interaction. Them when I got my food, the picture is what I got. I'm SO tired of this awful McDonald's. If I do go back to any location it will be the on University. The restaurant itself was disgusting. No ketchup in the dispenser. No napkins. The floors were sticky. I didn't even want to attempt the restroom.

Update: Saul at the drive-thru was kind and professional. Even better, he read my name correctly from my app order and then made sure that he said it correctly when I pulled to the window. THAT'S CUSTOMER SERVICE! Old Review: I did a quick "grab breakfast on the way to my kids' appointment" drive-thru visit. Thankfully, they were quick and efficient, and quick isn't a word I usually use to describe this location.

I’m beyond disappointed. It seems that they don’t know how to handle a busy shift or day. We already had complications at drive thru with them not understanding. Then when we got our coffee, it didn’t have whipped cream or caramel so we informed them. They had an attitude with something THEY made a mistake on and they proceeded to take the coffee back and POUR SOME OUT TO PUT WHIPPED CREAM. SMH. The coffee let alone was disgusting, dark, and it tasted old.

Listen, I always feel so silly leaving reviews. And leaving a review for a fast food place seems even sillier. But this McDonald’s slaps, The food is always fresh, the service is always great. I occasionally have to wait a long time, but my order is never wrong and everyone who works there is so kind about it. During the ice storm, they were out there, busting up the ice, taking care of their patrons and making sure people could get in and out of the line. Even if I move further away from This McDonald’s, I will drive over here just because of how delicious it always is.

You may need to double check your order on the screen and again when you get the bag to make sure you get everything pending who's working and how busy it is at times. It seems like the trouble i run into is going through the drive thru and having miscommunication. I don't know if it's an issue with the audio or staff not understanding what you say and randomly picking items for you instead of confirming orders. That said, usually good staff and quick service.