McDonald's Menu Prices at 2225 W I-20 (Walmart) ★3.4 (522)

The manager Karla’s attitude was unacceptable. She was openly dismissive, rude, and unwilling to communicate professionally. Her behavior came across as arrogance and a lack of basic respect. Multiple public complaints about her behavior already exist, yet nothing appears to change. That reflects a serious lack of accountability at this location. Management sets the tone for the entire store, and unfortunately the tone here is not one of professionalism or respect. Very disappointing experience, especially as a frequent customer. I will not be returning to this location.

The location says open today 01/24/2026, but it is closed. Please update your system. The system took my order and even stated the order was ready lol.

I had a very disappointing experience at this McDonald’s today. While waiting for my food, I watched a polite customer come back in to let the manager, Karla, know that his Grinch socks were missing from his order. Instead of listening, she interrupted him mid-sentence and said, “We put it in the bag,” without taking even a moment to check or hear him out. The gentleman simply said “OK” and walked away, but it was clear he felt dismissed. I approached Karla afterward to share that, as a manager, she should be more professional and listen to customers. Before I could even finish speaking, she walked away from me as well. As a manager I expected much better service and communication.

The fish sandwich was really, really old, refried for at least 3 times and with an insane stench of rotten tide. The good thing is that they replaced it with a less stinky one. I guess it is my bad eating fish at Macdonald, but this was the first time something like this happened to me.

Trash location even for a Walmart insert. 11:30 am and food is completely cold. Like, cold cold. We asked for no salt on the fries, and they argued rudely that we weren't getting fresh fries because they serve what is already cooked (disgusting). We ordered them with no salt for a reason, not to get fresh fries. Staff was complaining about how much they make, etc. Gave us diet drinks because their machine was out. Even the chicken nuggets were real soggy in the breading like they didn't cook them all the way through. Refused a refund, and were extremely rude. It's sad even for a fast food place. I'm concerned about the level of attitude when they aren't wearing any hair nets, gloves, and are touching their faces and bodies, then the food.