McDonald's Menu Prices at 4121 South Sam Houston East Parkway ★3.6 (581)

The food is decent but everything else a all over the place. The place is not clean, service sometime takes too long, they sometimes refuse refills, and the kiosks haven't printed out receipts in forever. The food was cold when received. Worst of all, recently they've started to call people to the counter to get the food even when people choose the dine in to the table option. People coming tired from a long day of work can't even relax. No straw was received upon leaving the building. There is the one specific white lady that refused to give me a refill because she was going to clean the bathroom. Unacceptable behavior and all her staff have turned into her. I specifically ordered a hot n spicy asked for light lettuce and they gave me extra lettuce.. Please fix this or I will go to corporate. Cold chicken nuggets

1.26.2026 update: I never received a reply from the link but today I received my food with mold. Previous review: I live less than half a mile from this McDonald’s and have been visiting this location for about five years. Over time, I’ve experienced ongoing issues with my orders, especially when using the mobile app. On multiple occasions: • My order is not ready when I arrive, even though the app says it is. • Sometimes the order doesn’t show up in their system at all. • Staff will take my receipt to verify, but I still end up receiving the wrong items. • Often, the fries or other food items are cold by the time I get them. It’s disappointing because I come here consistently and want to support this location. Unfortunately, almost every visit comes with some kind of issue—either with accuracy, service, or food quality. I hope management can address these concerns, especially for loyal customers who come here frequently.

This place is a little dirty. We ordered a few times from here food was not too bad. However, today I ordered two Medium Carmel frappes with no whip, the cups were Small and not even filled all the way. I asked the young man at the window if he got the order right and he said those cups were the right size for a “Medium” as it shows on my ticket, they didn’t even fill to the top lol.

The food is decent but everything else a all over the place. The place is not clean, service sometime takes too long, they sometimes refuse refills, and the kiosks haven't printed out receipts in forever. Worst of all, recently they've started to call people to the counter to get the food even when people choose the dine in to the table option. People coming tired from a long day of work can't even relax.

Decent location. Service is hit or miss. I just ordered a big breakfast with bacon instead of sausage. They gave me one piece of bacon and told me that was what it comes with. The manager said the same. I've been getting 2 pieces of bacon with this for decades. The Mcdonald's website confirms this. Might seem petty, but I don't like feeling cheated even over the smallest things. I'll go back to ordering breakfast at a different location.