McDonald's Menu Prices at 505 Bay Area Blvd ★3.6 (1357)

This location is filled with friendly, helpful team members. Norma and Damarina always go the extra mile to ensure guests like myself have an excellent experience. I love coming here!

A little disappointing when you order something specific and don’t get that. I ordered a large fry and got medium. But other than that everything else seemed to be okay. I just wish people. would pay attention more

I usually have just okay service at this location. The reason I am giving a one star is because I called in and asked the lady if I ordered breakfast, paid through the app & gave a pick up time but came 30 minutes after breakfast stopped being made, would they hold the food to the side since it would be paid for already. She kept telling me "just come in or do Door Dash or Uber Eats. I told her I would be in a car traveling near by & since it would already be paid for, I asked couldn't I just pick it up even though it would be cold. She kept telling me to come in time to order & I kept explaining my situation. I really wanted some McGriddles & your great coffee. I asked her if it was paid for were you all just going to through the food out & refund my money. She said they would make the food when I got there. First of all I was confused as to pre-ordering & still having to wait for the order to be made when I got there especially since I was doing a bulk order. I asked to speak to a manager because she could never tell me why the order wouldn't be ready at the time requested. I was having a hard time understanding because of her heavy accent. She told me she was the manager. I only found the reason why by calling another location. I was attempting to ask her another question when she rudely hung up in my face. I can understand the restaurant being busy but she could have been cordial enough to say something to that effect. She could have politely said "Ma'am, we're a little busy right now & I'm sorry I must tend to my in-store customers" and I would have understood. I stop at this location often before or after riding the Park and Ride bus down the street, but never will I set foot in it again. I never want to see anyone fired but more training on how to handle customers in hard situations may be needed.

This is the second time that I’ve ordered online through the app and was told it can’t be found. So instead of going trying to figure out where the disconnect is, they just stare at you or don’t help you. While I was waiting for my mobile app order another guy was going through the same exact thing I was. What I’ve noticed is drive thru takes priority over in store. I waited and waited for my in store order and then had to wait more for the mobile app order that they never got. I had to replace the order… meanwhile still being charged for my mobile app order. I should’ve learned my lesson the first time but I will not be returning to this McDonald’s. If you’re not drive thru- you don’t matter. Not to mention when I ordered in store and it took forever, when I finally got my food- it was cold. I had asked the cashier “ in case this order finally pops up for you guys can you write the # down that way you can cancel it and not make it?” And he just looked at me and said “ n- no”. What. In. The. World. Is going on at this location. My job is so close to this restaurant and my coworkers get McDonald’s cokes literally every single morning. Not anymore.

I am only here to say. Norma the manager needs to be fired for the way she treats her staff AND customers. This is the 2nd time I've witnessed her berate her staff. I get she's the manager but that doesnt give her a right to treat her staff like that. She yells at them from where the food is to the drive thru window so everyone can hear. Just ugly. How dare you. You're just a manager at MCDONALDS, lol. Calm down or go work somewhere else.