McDonald's Menu Prices at 7701 Mcpherson Road ★3.6 (1125)

We love the food here and have always enjoyed dining at your restaurant. However, during our recent visit there was a dog inside the dining area, sitting at a table. While we have nothing against dogs, we felt this was inappropriate in a place where food is served—especially since it was clearly not a service animal. My children have allergies to cats and dogs, and the presence of pets indoors creates a health and safety concern for families like ours. We hope this can be addressed, as we truly enjoy your food and would like to continue dining here comfortably.

This is our usual go to McDonald's because at the other McDonald's locations we've experienced bad customer service or they mess up our orders most of the time. We go out of our way just to drive further to this location. So we waste a lot of gas just to go to this location. So earlier today my boyfriend picked up a breakfast order for us. We ordered 2 different meals. The food and orange juice were delicious. For my drink with my meal, I had ordered a small vanilla iced coffee. Because I had been craving one all week. I was sadly disappointed! Because someone forgot to add the vanilla syrup to my coffee!! 😭 So they gave me a small flavorless coffee with creamer. Man, I was so excited to enjoy my coffee. 😞 I ended up adding a bit of sugar to my coffee. I'm disappointed because lately they have been slacking. This is the 3rd time that I've had a bad experience at this location. During different days and times of course. I hope I they can please give me a new vanilla coffee for the inconvenience. FYI: I called 3 times and the phone just rang and rang. On the 3rd time that I called they answered the phone and hung up on me. That was so rude!! 😒 I only left a review because no one picked up the phone when I kept calling. Honestly, if they would have answered my phone call, to fix their mistake I wouldn't have left a bad review.

One of the best McDonalds in laredo! From the multiple times I’ve visited, they never get my order wrong and the customer service is great! The place is also very clean and very quick in the drive thru

Exceptional morning crew! Order was delivered to me as I requested. The girls all had high spirits and were ready to provide great customer service! Good job girls and keep up the great work!!! I highly recommend this location for breakfast!

Working in fast food requires teamwork, respect, and attention to detail, yet my recent experience at McDonald’s showed a complete lack of all three. During my visit, I witnessed an employee openly disrespecting one of their own coworkers while also handling my order carelessly. The combination of unprofessional behavior and poor service made the experience frustrating and disappointing. While waiting for my food, I saw one McDonald’s employee speaking harshly to another worker in front of customers. The tone was rude and dismissive, as if the coworker’s efforts did not matter. This kind of behavior creates an uncomfortable environment not only for employees but also for customers. A workplace should be built on respect, especially in a fast-paced setting where cooperation is essential. Seeing one worker belittle another made it clear that professionalism was not being taken seriously. On top of that, my order was completely messed up. Items were missing, and some of the food I received was not what I had ordered at all. This showed a lack of care and attention, which is unacceptable when customers are paying for a service. Accuracy is one of the most basic expectations in any restaurant, and failing at this makes customers feel ignored. To make matters worse, the food was not even bagged properly. The bag was left open, with items loosely placed inside, making it messy and inconvenient to carry. Proper packaging is important to keep food clean and presentable, and this simple task was not done correctly. It felt rushed and careless, as if the employee just wanted to get the order out without concern for quality. Overall, the experience at McDonald’s was disappointing due to both the disrespectful behavior toward a coworker and the careless handling of my order. Employees should treat each other with respect and take pride in their work, as both directly affect customer satisfaction. This experience showed how poor attitude and lack of effort can ruin what should have been a simple and positive visit.