McDonald's Menu Prices at 1201 W Fm 407 ★3.7 (1224)

Convenient location with horrible service. While the Main Street location is closer and more often than not has better service. With the Freeway construction traffic, I go to this location to avoid that. But this location just has horrible service. Constantly have to repeat yourself through the drive thru. Folks at the windows barely speak. You get to the window hand is already out the window to hand you your order without even making sure it’s correct. And that’s when it’s slow. Just horrible.

Went there today around 9pm The card I was using needed to be put in manually cuz the strip wasn’t working, the manager told me it can’t be done. ( A Spanish lady ) all though I knew it could, I didnt want any fuss. Next time there will be a fuss cuz she thought I was stupid, she just didn’t want to do it.

It's McDonald's. Is there really anything to say about it that people don't already know? I guess it was nice that when I asked for BBQ sauce for my fries I got it. Some restaurants have a sauce policy as if people are selling it on the streets. I avoid those places. The McDonald's in Lewisville on business 121 posts they're "sauce policy" in the drive-thru window. They should be embarrassed.

Please avoid this location. The quality has dropped tremendously. Everything was bland. I don't taste anything from their nugget or chicken sandwich. Surprisingly, that they have the quality control but yet produce such bad food. On top of everything, we ordered Fish-O-Filet on a different day, a month apart, both times they didn't put tar tar sauce and cheese in the sandwich. I hope the manager of this location does something about their quality soon.

I had a very disappointing experience at this McDonald’s location. Not only was my order incorrect, but when I politely asked for the missing items, the employee looked out the window and told me, “No, I have a line,” instead of simply correcting the issue. When I expressed my shock and asked if she was serious, she then attempted to add the items, but by that point, the lack of professionalism and customer service was unacceptable. I refused the correction and left.