McDonald's Menu Prices at 1330 S Colorado ★3.8 (1606)

I normally try to not leave a bad review but this McDonald’s just needed one bad. Rushed at the drive through, order completely wrong, then fixed but rushed where I couldn’t even add the last things so as I pulled up to the pay window I stated nicely over and over so sorry I need to add more, first I fixed the drink because it was still wrong, then I requested a double cheeseburger with extra onions and extra ketchup, and a hot n spicy with a extra chicken patty. Then as we get home and open the food we noticed that they had the audacity to put our chicken patty with our burger on purpose. All in all this place needs to get some well TLC.

My husband and I came in for lunch, ordered at the kiosk, picked up our table number, and sat down. It was busy, so we expected a delay. However, we watched several customers receive their food, eat, and leave while we continued waiting. The employee delivering food passed our table multiple times, clearly saw our number, yet never checked on us or asked if we had received our order. After waiting 25 minutes, my husband went to the counter, and our food was handed to him with no explanation. When he returned to the table, we realized the food was cold. We went back to the counter and were met by the manager, who looked at the employee and said, “I put this food here a long time ago,” in a rude tone. Instead of offering a fresh order, our sandwiches were microwaved and only the fries were replaced. I understand being busy, but the complete lack of communication, acknowledgment, or apology from both the staff and the manager is unacceptable. A simple apology and effort to make the situation right would have gone a long way. This was by far the worst experience we’ve had at this location. Leadership sets the tone, and when the manager treats the situation this way, it explains why the employees don’t take initiative either.

Stopped by for supper around 6 pm on a Saturday while traveling. Ordered four happy meals and that’s how much fries was in each container. If we had had time to go back we would have. The happy meal burgers were all ordered with extra pickles. That’s not extra pickles. The nuggets were far from fresh. Of three chicken burgers the only ones that were not stale were the ones ordered with extra sauce. There is no drink machines so when you place your order for fountain drinks you have to tell them what you want after placing your order at the kiosk. She was patient with our kids trying to decide while talking over each other so 5 stars for her service but the food quality and quantity was super poor.

I wanted to share some feedback from our visit today. When we arrived, the women’s restroom clearly needed attention—there was no toilet paper or hand soap, and only one stall was available (which has been the case for weeks). Unfortunately, it still wasn’t serviced at any point during our meal. When I tried to use it before leaving, an employee was in the restroom, still with no soap or toilet paper available. Additionally, the orange juice tasted extremely diluted, almost like water. I just wanted to bring this to your attention so it can be addressed. Thank you.

I had a horrible experience at this location. I placed a pick up order for breakfast. I sat in line for 20 minutes they confirmed my order waited another 10 minutes and by the time that I reached the window they asked me to pull forward and wait for a bit more. Finally a worker came out to tell me that my order had been cancelled because I had not arrived in time for breakfast. I told her they could’ve at least let me know when they confirm the order instead of having me wait another 10 minutes in line. This was a complete waste of Time. I went across the street and was able to get a meal in less than five minutes. Needless to say, I will not be returning to That location.