McDonald's Menu Prices at 4220 98th Street ★3.5 (967)

Idk what mcdonalds shes at in Lubbock but maybe the right people will get it!!!! Im about to post screenshots of a managers tiktok. She's belittling customers and saying she doesnt care people park to wait because she doesn't want to get her butt chewed out. I understand slow days BUT not every single day. It's fast food for a reason. People have a right to get upset waiting over 30 minutes for a happy meal....it wasnt me it happened to but how disgusting a manager cant handle a small complaint that she has to make a tiktok about it!!!! Do better McDonalds with your manager!!!!

Always very rude employees for no reason. Will not even fix a simple drink order through the drive through, because they misheard and rang up the wrong one. No difference in price. They just did not want to get up from their chair at the window. And replied back with an attitude, even when when i tried to be nice take the blame. And no everytime did go they are never busy. Save yourself the trouble and detour to another.

Ollyn was informational when we showed up about the special for the menu. Me and my brother are in a tight finance position and this small gesture was helpful. He is a bro.

Update: I talked to Selena, a manager, she was so helpful caring and understanding. I'm changing my score because of her. She was more helpful than the General Manager Monica. From the moment I walked in, the young lady at the register had an attitude. I watched her take my sister's order and not provide her, her beverage. I guess that uset her so she met my ordering with instant hostility. I provided my code which was for a $1 drink. I orderd a large fry and 2 cheese burgers. I had a survey redemption for a free burger if you buy one. She crumbled the reciept which was new for me to see. My total ended up being $8.XX but by my caulations it should have been less. I asked her how and her response was that's what it says. I broke it down my order. She said my burger were 3.98. I explained one was free. She said she promo'd it already. I showed her on the board it was 1.98 for a cheeseburger. She agreed then smirkly said you got 2. I reminded her one was free. She asked for help from her friends to "explain to my what my balance was." She came over I asked how much is a cheeseburger not a McDouble not a Double Cheeseburger. The sign says $1.98. I explained my order and she instantly saw the orignal girl did not correctly promo. I recived no explanation or apology. The little cashier who had attitude the entire time walked off mad. I walked around the corner to grab my drink but I can see the little girl talking to the girl who helped her. I asked what was that? I didn't hear you. The other girl who originally helped rudely yelled back, "this is our conversation." I said no but you  are clearly talking about me. She started shouting back along with  her little friend who can't add. I said go get me a manager. They brought him out from the back. He listend to the situation and told me he would handle it. Even while I was talking to the manager the girl kept interjecting. The manager neverr corrected it but she walked to the back. As we were nearing the end of our meal, we heard them say "yes he's still here, over there." then your large employee I guess one of the cooks? came out to try to intimidate us I guess? He didn't say anything except ya'll have a goodnight when we were leaving. I acknowledge him but I knew he was out there by "their" orders. This was a horrible customer experience. Celine is the worst. She showed her true colors and now she is the rudest person there.

Friday 10/15/21 6:30 PM. Absolutely filthy. No condiments out at all. Employees handling your drink lids, rude employees, employees on their cell phones, unsanitary conditions in dining area and in men’s restroom, etc.