McDonald's Menu Prices at Morristown — 37813 ★3.3 (2333)

This has happened to me several times. On this occasion, the order had no lettuce at all, and they didn’t even add tomato. The service at the McDonald’s in Morristown, TN is truly disappointing. 👎🏻🤢

The service question on this review made me laugh. Mcdonalds has took every human interaction out of the exp. There is no where to get some ketchup, or a napkin. Even if you wanted a refill there is no one at the counter. You can only see pick up shelves. This remodel stinks, I unfortunately will not be back I'm sorry mcdonalds you were a part of my life as a kid and young man, but you have robed the public to save some money.

When I got to the pick up window, they had me pull forward because they were waiting on fresh fries. They pulled every single car that had been in the drive-through. I waited for 15 minutes on french fries that take 3 minutes to cook. Everything in the bag, including the fries, was lukewarm at best when I received it. If you are short staffed or something, then just say that. Don’t set the expectation that I’m waiting for fresh food and then give me cold food.

I dnt usually eat fast foods but when I have apts and short on time I stop here. Its always so backed up. They get your orders wrong most of the time. Why on earth are we having to beg them to have hot, crispy fries by asking them to make them to order and having to pull up and wait on them? I thought hot, crispy fries put them on the map. Well, take them back off the map if they have to give me soggy, cold fries even after I beg them to make them made to order like you are making them work to hard. Because of cold slopped together orders I mainly go for the sweet tea lemonade which they say they are always out or machine is broken. So they they tell me that they wld give me a free one whenever I come back. Im down 7 already. When I go back and tell them they treat you like a con or something. Its embarrassing but needless to say when this happens they need to give out tickets or something so you dnt have to explain or beg for the item you shldve gotten to begin with. Please stop making us beg for hot, crispy fries. If you hold up a fry and it wilts over it isn't done.

This is the ugliest restaurant I’ve ever been in. It’s clear they don’t want your business unless you use the app. There is literally no menu and the lobby is hideous. The fry’s were cold and soggy as well. Won’t be back to this location.