McDonald's Menu Prices at 910 S Major ★3.3 (1436)

If I could I would give it a big 0 for rating, reason being because I’ve made trips there to the shell station that McDonald’s is in and I would see employees come out of the stall from taking a number 2 I’m assuming and just walk straight back into McDonald’s behind the counter without washing their hands. Remind you several employees. Management got told but see nothing ever got done about it. I won’t be eating at that location ever again and hope nobody does either for their sake of getting sick

The manager Mr Brandon at this location is awesome. Mr Brandon is very knowledgeable and fast. He also is very patient with his customers and is great. The Company should be grateful to have , such an asset to the company. This young man is going to go far and beyond

I placed an order for a sausage, egg, and cheese McGriddle and selected the customization NO CHEESE (I did this because that’s the only way to get it with the two-dollar breakfast sandwich deal). I left the restaurant and was already at my destination when I opened the bag and found that the sandwich had cheese on it. I returned to the store, which was an inconvenience, and spoke with Sarah, the shift manager. She apologized and said the error occurred because they were busy. The reality is that McDonald’s is a popular fast-food chain, and this was during the breakfast rush. Being busy cannot be a viable excuse. That’s the normal pace of the business. Team members should be coached to ensure accuracy at that pace, even if it requires additional steps. I don’t want apologies or free food. I want my order made correctly the first time. This interaction wouldn’t have been necessary, and I wouldn’t be spending this time, if the staff had taken the time to do it right initially. My frustration is compounded by the fact that similar errors have occurred during my recent visits to multiple McDonald’s locations. I don’t subscribe to the idea that it’s “just McDonald’s,” as if I shouldn’t expect my order to be correct. If I make a request that I’m paying for, I shouldn’t be forced to take whatever is handed to me simply because it’s a fast-food establishment. From a business perspective, that should never be considered acceptable. I would hope that Meagan, this location’s general manager, will look into this matter and provide the training and support needed to ensure this team is better able to meet customer demands in the future.

Pull up to drive through and am asked if I am using the app. I say yes. Have to repeat my order several times and then am cut off before giving my app code. Car hasn’t moved and I have to go through the order again to apply my code. Get my food and fries not a full order for a large. and drink not completely full. I guess I am supposed to think the printed fries on the container are for real. Fries are always limp here and not crisp. Filet of fish overcooked. Employees are always nice but level of service on food preparation is lacking.

let me tell you how this McDonald’s is a well oiled machine. Food is always fresh hot and comes out expeditiously. No complaints no problems. Managers are happy to comp a meal when it’s an error on their part. My only complaint is it’s too close to my house 😭 S.O.S