McDonald's Menu Prices at 21600 Ih-35 N ★3.6 (2113)

This is a recently renovated McDonald's. It looks great inside. Everything fresh and new. Unfortunately, it was hard to find a clean table. No one came to the registry even if you called out to them. They burned the bun and meat of the deluxe chicken sandwich and served it anyway. Great potential here.

This location was so busy. The youngest member was sent out to deliver the orders. People were mostly calm, but all were upset with her wait. All tables were dirty and the drive-thru was wrapped around the building. As we were waiting for our food, a staff member came and sat in the lobby??? I understand people need breaks, but this was not cool

Manager and drive thru window attendant were pissed off because I didn’t want to pull forward due to no one being behind me. I’ve worked fast food and know it’s to keep their order times low, however if no one is there, shouldn’t take that long. Upon receiving my food there was a hole poked through my bun(initially laughed cause sadly I expected something). Messing with my food is one thing, but when you deliberately mess with a KIDS happy meal that crosses the line. There was a ketchup package opened intentionally and squirted into the bottom of the box. Management and staff would be ashamed of themselves to stoop to such a low level, all because one didn’t want nor need to pull forward.

I pulled up to the drive thru & ordered a value meal, with coffee & an extra hash brown. They asked if I wanted to round up & I said yes. I paid at the window, said I didn’t need my receipt & pulled up to the window only to be handed coffee with a bag that had 1 hash brown. I sat there until she realized I wasn’t leaving & told her what I ordered and of course I didn’t have the receipt. They came back & said that’s all I ordered. So I paid for the breakfast sandwich, waited for it & then she hands it to me. I said I still need the 2 hashbrowns. I was asked to pull up to the 3rd window to wait. He handed it to me & I asked for ketchup. He walks off irritated & I hear them with raised voices & the girl saying loudly “I asked her if she wanted some & she said no”. They left that window open for me to hear. First of all the whole situation was frustrating, it wasn’t a complex order & absolutely horrible customer service. I’ll think twice about coming back & I rarely eat fast food but was running late this morning.

The atmosphere here is incredibly striking the moment you walk in — you can instantly feel the welcoming energy and warm aura of the staff. Coming from a smaller city, I was genuinely impressed by how much care and enthusiasm everyone here puts into their work. This location goes above and beyond; it’s a clear reflection of a team that truly takes pride in what they do. A huge thank-you to Vanessa de Melo for leading the reviews forward and setting such a great tone with her professionalism, to Adriana for her excellent performance and her persuasive charm (she convinced me to get two apple pies instead of one 😄), and to Kayla for her sweet, compassionate energy that makes the whole place feel friendly and genuine. And special thanks to Vanessa and Kayla again for showing me the website where they get their lapel pins — that absolutely made my day! I’d been curious for a while, and I’m so happy they took the time to share that with me. It’s rare to find this level of service and kindness in fast food — this McDonald’s truly stands out as one of the best I’ve ever visited.