McDonald's Menu Prices at 16210 W 65th St ★3.3 (859)

The food is consistent and comes out quickly, which makes it a convenient stop when you’re in a hurry. The menu has plenty of familiar choices along with some seasonal items that keep things interesting. The place is usually clean, and there’s enough seating for a quick meal. The staff is generally friendly and efficient, making the service smooth. Overall, it’s a reliable spot for a quick bite that you know will hit the spot

We were in Tennessee visiting family and stopped by to get some food and drinks. ALL THREE (two different mcdonalds in murfreesboro and one in shelbyville) were awful. We got drinks only on two of the visits and bagels for breakfast on one of the visits. We waited almost 20 minutes in drive through just for some drinks. Cars moved one at a time, every 5 to 10 minutes. Then the next car. Then about 20 minutes later they apologize for the wait and hand us our drinks. We literally got toots food before that and waited so freaking long for drinks, that our toots was cold when we got to our hotel. It felt like they had one employee taking the order, then making the food. Then moving to the next customer. It’s like they see the wait time numbers for drive through and challenge themselves to see how long they can make the customer wait, before the customer drives off and says forget it. We’ve been SPOILED by how fast the kansas city metro mcdonalds operate. The one closest to us in shawnee, gets customers in and out quickly. Like even when they are stupid busy, it’s still efficient and you dont wait that long. The three different mcdonalds we went to in tennessee have zero sense of urgency and do not take pride in their work. They need to call the mcdonalds here and fly the management here, down to the murfreesboro/shelbyville mcdonalds and show them how to run a restaurant.

The young man that took my order this morning was very polite. Very people oriented and understanding. He was very honest with me when I handed him too much money for my order. My order was almost $9 and I handed him almost $5 too much. I gave him correct amount in the end and all was well. David was the young man's name.

I ordered 4 meals from this Mc Donald's and they messed up on a quarter pounder. Forgetting the bottom bun I did not realize this until arriving home. I also was not able to get back until later that day for them to take care of the issue. I was then told that he talked with me over the phone which was false i never called. then he proceeded to start yelling and telling me that he needed approval from his GM which I did not believe since any manager has the ability to approve and remake a sandwich. however, we where told to leave after he yelled and spouted profanity. I was told not come back by the manager that did not want to correct the issue and do his job conflict resolution. I have no plans on ever coming back to this Mc Donald's unless there is a change in management.

I'm a regular here and no lie their quality has plummeted, be it burned up buns, inedible food especially chicken sandwiches and the slowness has really encouraged me to bring my own when I work instead of ordering from here. For example, last time I was here my small order took so long I was late leaving to get back to my job and then tonight again it happened and I ordered a single McChicken on a night I just wanted something warm in my stomach. If it takes that long for a single McChicken when there is an empty lobby and empty drive through and no other orders then it just doesn't make sense to me, you watch the employees chit chatting which is cool and all but multi task please don't wait until the manager tells you to hurry it up. Soon as the manager said something it was made within seconds... This is not an uncommon occurrence, I could go into the other issues but I understand mistakes happen especially if you eat somewhere enough eventually you may run into an issue but I just find it frustrating that what should be something really fast tends to take so much more time at this specific location