McDonald's Menu Prices at 1080 Grand Ave ★3 (1925)

Curbside has become a joke at this location. I placed my order at 9:41 according to the order screen. I arrived 5 minutes later and put in the stall I was in. At 9:55 still no food. Keep in mind the drive thru was not that backed up. I go in and ask where it is. I said it has been about 15 minutes. The lady argues with me so I show the app. Finally got my good at 9:58. I took a screenshot to show the time. Such a joke.

Went through the drive through with family as we are traveling on to Cali. The young lady who took our order was very patient and nice. The problem was that after we received our order and got back on the freeway well into our meals we discovered we were short part of our order. I called the store with the phone number on the receipt and what do you know it is not a working number. Had to go through google maps to get the correct number. The girl who answered refused to let me speak to the manager unless I wasted my time telling her what was wrong. Then when she decided she couldn’t help me advised she would pass me to the manager Lotoya. I shared with Lotoya yet again what was missing in my order and asked if she could refund me for said item. She said, “And how do you want me to do that if you are not here in person?” I said, “Well I provide my receipt number and you take that information and credit my credit card.” She stated she couldn’t do that and wouldn’t even know how to do it without me being there. Seriously, you’re a manager and you don’t have that training. She said, “ I had to wait and call back yet again on Monday at 8am when the store manager Micah would be there.” So they get my money don’t give my food and now I have to jump through hoops to get it back. Do better Lotoya and ask Micah to get you more training please or at the very least make sure orders are completed in their entirety.

Girl working front counter on Thursday January 29th could use serious manners. Walk up to place order and she does a five second yawn. Rude, then asks what did you want because she seemed out of it and didn't hear me first time. Other than her it food was good, soda machine worked fine and place looked clean

I was working and about 7 miles from this Farmington Utah location when I used the App to make a breakfast order at 10:22Am. I did not arrive at the restaurant until 10:34AM, and while I was driving the App cancelled my order. I went inside the restaurant with my dilemma. The staff was kind, helpful and understanding. They remade my breakfast and did not charge me to acknowledge the inconvenience. I ate inside the restaurant. As he was leaving, the manager came by my table, shook my hand, and again expressed an apology for the inconvenience. The restaurant was clean and the ambiance was pleasant. A great experience this morning at this McDonald’s location when I was in a rush and running out of time, the Crew here made life a little easier. I eat a lot of fast food in my busy on-the-go schedule, and I’m on the road a lot. This location stands out as an exception to the rule, with a top notch Crew who showed this morning that it’s not always just about the money. Today this Crew truly put the customer first. Thank You. Kim

One of the better Mcdonalds we go to. Generally the food is mostly more fresh, and the orders are generally more accurate. Again this is in comparison to other mcdonalds locations. Speaking specifically to this location. 90% of the time it's fresh, or at least not obviously old. 80% of the time the order is accurate, i.e. not missing anything. Staff also seem a bit more kind than other locations. Atmosphere also seems a bit better.