McDonald's Menu Prices at 810 N Main St ★3.6 (2120)

Usually the food has been good here, but the last two burgers I've gotten have been bad. The first one still had paper stuck to the burger patty. The second one (most recent visit) was undercooked and still red in the middle. Both of these visits were during the evening shift around 7:30 pm. The McNuggets were still good. I tried to call the number listed, but no one answered.

Our order was messed up once so we had to go around the drive thru again to fix it and then when we got home we realized that neither of the kids meals got their hamburgers, just two sets of apple slices. It really messed up our dinner.

I like there slushi machines and they have a great section in the back with the maple cinnamon rolls that you can ask for special. I took my granddaughter there and we had a wonderful time enjoying the entertainment on stage. It's great how the actors will come right up to you and snatch a chocolate chip off your cake. Overall its a great restaurant and I would recommend it to any vegans/vegetarians out there. 👍🏿

I visited the McDonald’s location near Smith's Marketplace around 7:15 AM to grab breakfast for myself and my mom before work. We work less than a mile away, so the food should have still been hot when we sat down to eat. Unfortunately, that’s not what happened. Both of our sausage McMuffins were terrible — the sausage patties were hard like they had been sitting out for too long, the eggs looked discolored, and the English muffins were stale. We ended up not eating them because they were genuinely unappetizing. At first, I wasn’t going to complain, but my mom encouraged me to call since we had just wasted our money on inedible food. When I called, I reached a manager named Tori. I barely began explaining what was wrong when she cut me off and said, “Well, I can put your name down and you can come get them again, but we just made fresh food like 30 minutes ago, so what you got is what you’ll get again.” That attitude rubbed me the wrong way — dismissive and defensive right out of the gate. When I explained that I had just eaten a McMuffin at the South Logan McDonald's recently and it was fresh and delicious, she began to argue with me, insisting that she knows better because she works there. Every time I tried to speak, she interrupted me, which made me increasingly frustrated. Yes, I raised my voice — not yelling, but firm — and instead of listening, she hung up on me. I called back and got her again. This time, she immediately had an attitude and said, “I don’t know what you want from me. If you want the sandwich remade, it’s going to taste the same. We changed our cooking system and that’s just how our food is now.” She even admitted that she doesn't eat at McDonald's herself and said it proudly — which, honestly, is a terrible thing to hear from someone representing your brand. When I asked for a refund, she claimed she had already offered it (she hadn’t), and then refused to give me her name, saying, “You don’t need my name, I just need yours.” When I asked again, she hung up on me — a second time. I called again and finally spoke with a different manager named Becca, who was professional and helpful. She told me the first manager's name is Tori and that I could come in anytime for a refund. Frankly, this whole experience left a bad taste in my mouth — literally and figuratively. The food was awful, but even worse was how I was treated when I tried to address it. As someone who has worked in customer service, I understand tough days and difficult customers. But I was calm when I called, and even when I got frustrated, I wasn’t disrespectful — I just wanted to be heard and treated fairly. Tori’s attitude was unprofessional, dismissive, and completely out of line for someone in a managerial role. I hope this location addresses the issue, both in terms of food quality and how complaints are handled. Until then, I’ll be going to the South Logan location — or anywhere else, really.

Went through the drive thru, the lady said we couldn’t sub a drink in a meal even though that’s super normal and has been done before, ordered the food, and the burger, which we paid for deluxe, doesn’t have tomatoes??? Ok bud