McDonald's Menu Prices at 3540 S 8400 W ★3.3 (2346)

I am really frustrated. I was really looking forward to enjoy my coffee. All I wanted with my order was some creamer and sugar. But all I got was a plain coffee with none of that. This isn’t the first time this location has messed up on orders but this was absolutely ridiculous. It feels like no one here pays attention and it shows a complete lack of care for customers. In my honest opinion, I believe that they mess up on orders for the convenience of the business by “forgetting” to add some things from your order because I don’t think it should be that hard to read a ticket and put in everything you asked for. By the time I realized the mistake I was already on the road with a bitter, undrinkable coffee THAT I PAID FOR. Such a waste of time and money. I would think if I’m paying for something I could at least get it right. But you guys always act like we are asking for things for free. The laziness is outrageous.

Wow…Super clean inside. Very helpful staff members to help you out. Ordered in the app. Super easy. Had the QP with Cheese and fries, with Large drink. Patty was seared perfectly, juicy inside. Fries came Hot and crispy. Great play area for the kids. Ok parking. Easy to see from the street.

The customer service needs to improve they are so busy I had to wait longer than necessary when they got my order wrong. I explained the difference and they still did not give me the money back, so I had to explain a second time to get my dollar back, It took too long for one item. They were civil but it was still annoying, I had to deal with similar errors twice now. Generally they are reasonable I think they get frustrated partly because they are so busy. With the raised prices now here it's not as affordable Id rather go elsewhere where it's not so busy, and actually some restaurants have better deals. I will say the drive thru is usually fast.

Terrible service at the drive-thru. I was calling for about 10 minutes and got no answer. I went up to the window and the employee was just completely engrossed in his phone. Is that what they get paid for, to stare at their phones? Their supervisors should be aware of these kinds of problems.

They didn’t put any extra mayo and when he ask me what I got I told him it is a mobile order and he was really rude and said I got that. Like when you use mobile order it is supposed to start making the food before you arrived.and when you arrived it is supposed to be ready and it wasn’t and the guy who brought me my food was also very rude. I have always had issues with this location. Especially at night