McDonald's Menu Prices at 6239 Richmond Hwy ★3.5 (1748)

Not the most ideal McDonald’s location due to the amount of people lingering around the outside, so I usually stick to mobile orders since it’s quicker and easier to get in and out. One night I forgot to place my drink order, so when I pulled up to the first window I tried to order it with the cashier. She waved me forward and asked what I wanted, but after I told her I wanted to order drinks, she told me I had to do it at the next window. The way she kept signaling me to just go rather than opening the window and asking what I needed for me to move felt dismissive, like she just didn’t want to help. Overall, convenient for mobile orders, but customer service at the window could definitely be improved.

Had a mobile walk-in order at this location. Beggars outside followed us into the McDonald’s and followed us to our parked car after we received our order. Beggar continued to follow our driving car and even tried to block our exit from the parking lot. Overall, I felt very unsafe here and will never come to this location again, even in a group. I do not recommend ever walking into this location alone.

UPDATE: Downgrading from 5 to 3 stars. The experience here is probably not atypical for a McDonalds, but still not idea. I've ordered from here many times with no incident but several times have been left waiting for longer than expected or necessary. A lot of the employees are Hispanic which is fine, but sometimes hard to understand. Not often but sometimes they'll give a bit of attitude. If I have a question, I'll walk right up to the counter and wait for someone to assist. It's actually common to stand there as either no one stops to assist, actively avoids eye contact forward even if idle, or outright ignores. This franchise(?) being part of the McDonald's ecosystem suffers from the inflated prices and awful mobile app experience, not having all the menu options, having menu options this location doesn't carry, and technical bugs/glitches. This franchise also has some of the oldest building/interior features, no kiosks, and is in a not great location where there are often grifters, beggars, homeless, and/or weirdos loitering outside. It's one of the older style McDonald's but I have no issue with it. No kiosks either but plenty of room, nice staff in my opinion, good service, and all standard fare stuff. The area is a bit iffy so some people in and around are weird but not an issue.

This McDonald’s was really disappointing. The place was dirty — tables and floors hadn’t been cleaned, and the trash bins were full. It also took forever just for our order to be taken, and the staff didn’t seem organized at all. We also paid for food that was supposed to come with Monopoly game pieces, but we didn’t get any. When we asked about it, no one had an answer or seemed to care, which was really frustrating. Another issue is that there were a lot of homeless people just hanging around or staying inside for long periods. I understand everyone needs somewhere to go, but it made the place feel unsafe and uncomfortable for families trying to eat. Overall, the visit was slow, messy, and poorly managed. Definitely not the kind of experience you expect from McDonald’s.

Is this a joke??? I even asked for more spicy sauce and they do this to me. It feels like it was on purpose at this point cause how can someone be so cruel and minorly inconvenience me tonight! AND I paired for extra spicy sauce and extra ranch… Guess who didn’t get those 🤷‍♀️