McDonald's Menu Prices at 348 Old Riverside Dr ★3.4 (1551)

Little slow for fast food (15 min 2 person order) BUT very nice employees, clean. Bathrooms pretty clean. Food good. Kiosk gave me receipt which most are to lazy to fill and never get, was suprised when it came out. In area I would stop by again

Mcdouble meal was all fresh and hot. 5 cars in front of me, less than 5 minutes wait and I had my food pulling away. Cashier was friendly and great attitude. Double drive thru as well. Just visited again. Line went quick and got Merry Christmas back after I said it. Great meal, fresh n hot.

I come here at the beginning of breakfast anoir 3 times a week and it seems every single night their systems are down or they can only take cash and today to top it all off- they’ve completely closed early at 5:23 AM. This location is 24 hours but doesn’t seem to ever abide by corporate standards. I highly recommend going to any other McDonald’s location if you have the ability.

Between drive-through and actually getting my two regular coffees, it took over 10 minutes! I have seen fleas fall off of a dog faster than these people move. It should never take that long for a customer to get a simple order. I don’t know if it’s management bringing down the morale and training of the employees or what I got asked to pull around because they were brewing my coffee and I sat there for almost 5 minutes. I had to go in and ask for the coffee and it was sitting right there on the counter. And when I came in, I heard the manager say “how much longer is it going to last” and it was evident she was complaining about how busy they were. You work in food service and just like many other services, it’s going to last forever as long as you work in it. Customers do not want to hear that. And if y’all want to be done so much quicker then speed it up and get your orders right and customers will be gone. And there were other people in there that had been waiting and were frustrated as well and they were expressing that when I started talking about my coffee. Something is not right at this restaurant and I would guarantee you it comes down to training. Get it together. Oh, and I used to work at this very same McDonald’s almost 25 years ago and it was not like this.

The iced coffee I ordered online took over 20 min to get and I had to ask because my number disappeared from the screen entirely. They were really busy and it's tough. Sometimes it is easier to get the small orders out of the way. They were trying, I just suggest the drive thru over the counter pickup at this location. They were really trying though.