McDonald's Menu Prices at 6220 Backlick Rd ★3.6 (1590)

It's McDonald's! It's tasty but not healthy! Judge me all you want but the Mcgriddle is so good it should be outlawed. Coffee snobs get over it true coffee drinkers will tell you it's a tasty beverage. I agree it's tasty just served to HOT. So you are a few ice cubes and drink it black. Oh the Hash browns they are fried delicious golden brown breakfast treats! My go to is the sausage egg and cheese Mcgriddle meal. It's a delicious meal for when you aren't in the North East and can't get a real Bacon egg and cheese!. The Atmosphere- it's McDonald's. This McDonald's on Alban road is very clean.

Notorious for serving people cold food. The fries always taste like they've been sitting for hours. They Never get your Doordash order correctly. Something is always missing...even when the receipt is stating exactly what should be in the bag...😡

This was one of the worst customer service experiences I’ve ever had. The staff were extremely rude and disrespectful. One of the girls working there was impossible to understand and had a very bad attitude. Instead of helping, she made the situation worse. Totally unprofessional behavior. I felt insulted and unwelcome. Definitely deserves 1 star.

This is the worst McDonald’s that is 24 hour around in Springfield. The manager, which was a small Filipino lady, Did not honor my free rewards. So then I had to wait another 15 minutes to order my food and get my free rewards. She held up the line so bad that it took other people around 20 minutes to get their food. By far the worst experience I’ve ever had with any McDonald’s. I don’t know her name, but she is a small Filipino lady and she is the manager. She could’ve made things right and honored it, But she chose to hold up the line and have me going home without any food. It kind of sucks that this is my local McDonald’s and the closest one to me. I wish I had another one that was 24 hours because the management in this restaurant needs to change ASAP. This was on November 15 12:30 AM. Terrible experience ever. I could’ve recorded, but that would’ve been extremely rude. Plus, the food is never fresh. The bread is always hard and the fries come out so soggy like it’s been sitting in grease. I love McDonald’s, but I do not recommend coming to this location never.

Yesterday was my first time here. I came to buy a kids' combo meal, and the girl who served me was in a very bad mood, angry. I greeted her, but she didn't respond. When I got home, my chicken nuggets were missing from my box. So I went back to the restaurant, and the girl was still very angry, with a terrible attitude. She didn't apologize or anything, as if they were giving me the food for free. I went there to buy food, not to be treated like that. So, bad service.