McDonald's Menu Prices at 111 Merchant St ★3.6 (879)

I cannot believe how disgusting dirty and an awful smell of urine is inside this McDonald’s. I just don’t understand how the manager and staff allow this and work like this. It says a lot about the manager and staff that work here. Definitely cleanliness is not in their vocabulary. I definitely do not recommend to eat inside this establishment or order from here! How unsanitary must the preparation of food be. Truly disappointing and disgusting!

Don't know what's going on with this store and the one on 522 north but I can't seem to get any service when I walk in to dine inside. Went in to this McDonald's in Rutherford Crossing yesterday 5/29/25 at around 3:15 and stood at the counter a good 4-5 minutes and manager seen me come in and walk to the counter then he just disappeared, what the hell? So needless to say I just walked out and then took a couple pics from my truck to show that there was no one in the drive thru or no cars in the lot for dine in either so I have no idea why I couldn't get served because it was not busy at all. If McDonald's does not want to serve indoor customers anymore then they should just close all the dining rooms and just be strictly drive thru. I am so tired of walking in to these locations and leaving hungry and this is the only fast food restaurants in town that I have this problem with. Will post pics if I can.

I just have to say this. I came in here today (10/13/2025) around 2:15pm. Ordered my food on kiosk, got food, then had to clean my table so I could sit and eat. This store was so dirty I was just shaking my head. Food on the floor, tables dirty, trash ( napkins, ketchup packets straws) on floor and tables, floor looked like it hadn't been cleaned in i dont know how long. The thing that got me most there was 3 girls standing around talking, 2 on cell phones. Do better people do better. Cell phones should be off limits period during working hours, the germs they possess are disgusting.

They took away the fountain drink in the lobby and messed up my Mc chicken change your restaurant back to normal and read a order

While the drive-through ladies have always been friendly, and the food is alway's as good as McDonald's food can be... I just can't give it a positive recommendation since they removed the soda fountains. Also, yes, as stated in many reviews inside service is very lack luster and not the greatest. If they ever bring back the soda machines, I will surely change this to a higher star rating.