McDonald's Menu Prices at 210 Kernstown Commons Boulevard ★3.7 (1082)

Sometimes there's no point to writing a review about a national fast-food restaurant, but here goes. McDonald's in general has moved to those awkward kiosks for ordering, so there are some locations where it is hard to find a live body at the counter. Remember the old counters? The ones that stretched the length of the dining room, had 10 registers and employees to match? This location has two and we were surprised that one of them was manned. After starting to order at the kiosk, and discovering that you couldn't even get chocolate milk as a kid meal option, we ordered directly at the counter. The employee was efficient, but seemed less than enthused about her work. She also delivered our food to us. It came as ordered. The food was hot and the burger was juicy. There are no longer self-serve drink fountains at this location. The interior is boring but efficient. It was the expected McD's meal. One major thing to think about for this location is the drive-thru. They just had to build this restaurant facing the highway. And they just had to use the kitchen configuration that puts the drive-thru on the right side, the same side for the entrance to the miniscule parking lot. So, you drive around the building once to order and pick up, then drive around it again to exit the lot. Someone needs a good paddling for this plan. And those looking to park simply circle around those in the drive-thru carousel. Spaces are limited and it got even worse because they took six of them for those seldom-used online pickup people. We saw no one use them during our stay. So, minus one star for the kiosk and McDonald's reducing their staff, and minus one star for the asinine drive-thru merry-go-round.

I went in and waited for 10 minutes for my order and Seth was able to come out and help me with everything I needed. my food was cold by the time I got it and he was able to get me a fresh meal faster than the original meal. His customer service genuinely saved my experience. He is a hero.

Very nice staff. Came in around 5 o'clock. Got 2 qtr pounders, one with bacon. Everything seemed as if it had just been sitting for a long time in a warmer. They weren't busy, so I'm not sure why it's hard to get fresh made food. Maybe it's because they weren't busy. Who knows. But MCD is expensive now so I expect a little better.

Got a large fry for the monopoly game and someone had already ripped it off. Also waited 5-8 minutes for fresh something however it was absolutely not fresh. Had to put the fries in the air fryer when I got home and my house is literally 4 minutes from this McDonald’s. Not only did someone take that monopoly piece but I got cold food too. Do better!

Went in and a young man named Seth took my order. He was very kind and made sure any issues with the food were corrected with ease. Not the most sanitary place but the service was a 10/10!