McDonald's Menu Prices at 4056 Factoria Blvd ★3.4 (1461)

Third time here and it just doesnt seem to get any better. This time under cooked fries (meaning harder colder chunks through the French fries themselves) And they seemed to have really not cared about portions they are giving lol. In the photos, no additional fries in the bag unfortunately. I wont be returning due to the ongoing issues.

I order the fish fillet and chicken ranch. It came out that the chicken ranch is cold. I came to the front and asking this is cold and not heat it up. There is a guy claimed that he is the manager, but he could not understand what I am saying and was using a translator over his phone. He insisted that this is freshly made and repeat this cannot be heated. He insisted and refuse to heat it up or issue a refund until I said I need to file a complaint. He then called another lady over his phone. I explained to this lady, and she mentioned that this can be freshly made but i will need to wait for 7 minutes. And she were talking to this “manager”. Whils he finished talking to the lady, he took the wrap from my hand turn back and smash it on the floor?? Avoid this location if you can.

A very unpleasant experience ordering from this McDonald’s. Yesterday they simply didn’t include the bacon I paid extra for, even though it was on the receipt, and the orange juice was diluted with so much water it was barely yellow, and tasted accordingly. But today was the last straw — there was a hair in my fries. Today was the last time I ate anything from here. I don’t understand how this can happen in Factoria, Bellevue — such an area, yet such service. Very unexpected and honestly embarrassing. One time is an accident, but two days in a row is a pattern.

The service appeared to be quite unsatisfactory. The staff seemed more preoccupied with socializing amongst themselves in the kitchen rather than attending to the customers. I had requested a large tea with two lemon slices and six sugar packets. However, I was provided with only hot water and a teabag, and when I inquired about the other items, there was no apology or explanation. They mentioned they did not have any lemon. Furthermore, an elderly guest accidentally spilled her tea or coffee on the floor, and despite requesting assistance for over a minute, no one offered any help or support. She ended up cleaning the spill herself. The services provided were very unprofessional and below expectations. Will never come back again.

They are supposed to offer table service but the employees here are just plain lazy and do not want to bring your food to you. I told the woman taking my order clearly that the food was for there - not to go. Then my order got called and they made it to go anyway. They do this purposely every single time.Because it is too much effort for them to simply take a few steps and bring you your food which they are required to do with their so called advertised 'table service' when I asked for a tray upon picking up my food at the counter , I said to the woman, a different woman not the same woman I ordered from, that I ordered my food for there.Not to go , and this woman wanted to argue with me and tell me that I inputted , that it was to go. I did not input anything because I ordered from the register. This is just horrible terrible service. Not getting my order proper as usual.And then arguing with me on top of that. I missed the days when mcdonald's and other fast food places had good service and not these horrible excuses for employees that work here