McDonald's Menu Prices at 20315 Mountain Hwy E ★3 (2053)

Had no problem with staff and it was fast. Im just confused why you guys put a nugget container full of sauce in the bag… with my side of pre portioned sauce you guys typically have and i also already received 😂😂 just seemed unnecessary and got all over the bottom of the bag.

This is the assistant manager and she is VERY rude. During breakfast she will choose to not accept ORDERS from customers even though it is McDonald’s policy to continue taking orders for breakfast until 11am on weekends ! She had us waiting for over 20 min & stated she was not accepting our order because she simply just was not going to make it. She then proceeded to talk crap when I asked to speak to someone higher than her because that is not professional at all and I myself is in management. The general management understand that hey man we were waiting from 10:40 am for our breakfast and it is not our fault that when customers walk in they are like walking ghost. Not helped or greeted by the employees. But you’ll stand there and just wait. And wait. Even though your like hey excuse me. He went to make things right which pissed her even more off. She then proceeded to say “well this isn’t my money it’s McDonald’s. It’s not coming out of my pocket” and “well you weren’t the only one not getting your breakfast. We weren’t accepting orders there’s no pattys.” (The whole patty holder and other breakfast condiments were full !) we seen the employee open to “check”. Smh. Tell me why he made my 6 mc muffins 2 mc griddles and 6 hash brown's in no time. I really felt like she was being racist. Even the man standing beside me felt the same & we were not together. That really goes to show. People can be nasty. She really wanted attention so I’ll give it to her. Thank you for the worst customer service at McDonald’s ever ! I really wish reviews allowed videos so I can post the one of her taking smack the whole time with her back faces towards me.

After placing my order on the kiosk, I then waited 21 minutes just to pay for my two items and was even seen by the SAME employee more than 3 different times AND a couple of times by a MANAGER! When I finally got to pay, it felt like I was bothering her because she had to take my money. Whoever made the food tho, did a wonderful job. It was hot, delicious and made the way I asked.

Every time I order food from here the fries are cold and/or items are missing. They don’t have a welcoming environment and just rush you out. They make you wait in the front while the rest of your food is getting cold. All I wanted was fries and a chicken sandwich. Fries are lukewarm and stale like they have been sitting. Chicken sandwich was lukewarm and the burger was dry and crunchy… not happy…

Was waiting for my order in the drive-thru and watched a woman making the food. Prepare a strawberry milkshake and got whipped cream on her hand then licked it off her finger then proceeded to put the lid on milkshake and got the shake on her hand and lick her fingers again.