McDonald's Menu Prices at 120 Kirkland Rd ★3.7 (2266)

The best McDonald's I've ever seen. The food is perfect every time I've gone. I don't know what's happening here but it has to be magic. Why can't you be closer to us in Lakewood. We visit it when we come back from visiting the parents.

After posted a great review a week ago I have been back multiple times and every time in the mornings and mid afternoons I have received wrong orders and orders not made correctly. Today I was told by a employee to just deal with it. This location has an opportunity to improve and teach the untrained employee's how to to properly execute customer service. This location is not the best example of corporate McDonald's best service and should be reviewed by corporate to hold this location to its standards!

I’ve been coming to this McDonald’s for years with my family, but the service has gone downhill badly. Yesterday I ordered five combo meals using the standard numbered menu. When we got our food, we were missing two large fries and two large Cokes and were given a single medium fry instead. When I tried to get it corrected, the staff seemed totally confused about the combo pricing, and the assistant manager was dismissive. The manager was polite but also didn’t seem to understand the situation until I explained it several times. In the end, I was charged full price for items that should have been included in the original combos. We come here often, especially with teenagers, but the continued decline in service and this experience in particular really changed how we feel about this location. I’ve reached out to the owner and haven’t heard back. Really disappointing for a place we’ve supported for so long.

Well, this time I mobile ordered breakfast and ate inside. I was quite impressed. The food was as good as any basic diner. Very clean facilities and nice ambiance. Pancake breakfast was good, flavorful and plentiful. An overall darn good meal!

This place gets a lot of traffic, because it’s located right off the freeway…. so I’m giving them a break. Staff is generally ok, not rude, but not inviting. It feels like they’re in a hurry and they’re fulfilling an order. Not realizing a customer is on the other end of that order. At the time I came in - 4pm, it was not busy. Treated the same way. So it has nothing really to do with how busy they are. The bathrooms are generally yuck. This is an old building. Today it smelled like poo. There was sticky stuff on the floor of the stall I used… no toilet paper in the dispenser, only a roll on the sticky floor. So yeah, gross. The Diet Coke was fine, food was fine. Plenty of parking.