McDonald's Menu Prices at 1818 N Monroe ★3.5 (2147)

I actually do not write this review out of frustration but more concern. I just returned from this location to find a bite taken out of my hash brown. Even if this wasn’t a persons mouth print… the food should of never ever been presented this way. I did call the location and they said they will look into it, which I really hope they do. I’m honestly confused, disgusted and disappointed. This is a convenient location for my family but not sure I want to return.

wouldn’t send my worst enemy to this location. i had to change my baby’s diaper in their bathroom which is already NOT ideal…. but this takes the cake for the WORST bathroom experience EVER!!!! firstly why is there only ONE SINGLE SMALL BLUE LIGHT BULB in there???? YOU CAN NOT SEE A THING. especially not in the bigger stall where changing table is located. i’ve never experienced anything like that. NEXT, the changing table was already open and COVERED in unknown crumbs. also the strap was broken and unusable which is a safety hazard. the trash can in there was completely flipped over with trash covering the floor of the stall. why keep your bathrooms LOCKED if you aren’t controlling the state they are in? DO BETTER. this is embarrassing. not to mention the employees forgot my items twice and then ignored me multiple times while standing at the front to correct my order and get what i paid for. girl in the yellow vest with 2 buns was visibly annoyed and clearly hates her life. anyway, this place overall sucks

So unfriendly and clearly miserable employee that helped us. Won't return to this location. Just to help you identify the worst employee on your staff she has dark drown hair, working payment window at 2pm on Feb. 1st. Do yourself a favor and let this employee go since she hates her job and customers so much. Just wanted to grab some lunch and left in a bad mood because hers rubbed off onto me. What a disappointing experience.

This is the most rude McDonald's I have ever been to. I came in to use the bathroom before I ordered and they denied me service and then started playing the song they don't like us by Kendrick Lamar very loudly while laughing. I understand that there are a lot of homeless people that come here and later and then I got yelled at by one of the workers for loitering while trying to order on my mobile app. I should have stayed in my car for this. I will not be back to this McDonald's. As well as I don't think anybody else should support this kind of trash. And then another gentleman walked in right after me and did the same thing but was only not dressed as I was and got into the bathroom right away. The worst customer service ever. How disappointing because this is the McDonald's where I got my first job and I am ashamed to say that I have worked here.

I am so tired of having to pull forward even though there is no one in the drive-through. This branch is so fixed on falsely inflating their drive-through times that they will ask every single car to pull forward into a space even though it is a tight turnaround. On top of that, The itwms requested, like ketchup and napkins, are never in the bag. This McDonald’s frustrates me every single time, and I am finally posting a review after many frustrating experiences. The managers need to do better for their customers.