McDonald's Menu Prices at Wauwatosa — 53213 ★3.5 (1661)

I placed an order here through the mobile app on 12/24/25 and the restaurant was closed when I arrived. Though I was debited, McDonald's Corporate will not refund me. The restaurant said they mailed me a check - didn't respond to my email when I said it never came. Not the first time I've had issues with mobile orders here, though usually you can pull through the drive thru if it doesn't come at Curbside. Kind of defeats the purpose of Curbside though, and, their drive through line is always long and slow. Worse, you can't see your order confirmation in advance - all orders have to be placed face-to-face. Once you pay at drive thru you'll usually be expected to pull off to the side or onto North Ave to wait a while for them to bring your food. If you must eat McDonald's, choose one that isn't owned by this franchisee. Update: I see the McDonald's bot responded "we want to help" and directing me to a contact form. Don't be fooled. If they wanted to help they would have helped. I reached out to corporate multiple times and each time was directed back to the restaurant. They have all my contact information. They can reach out to me. I also opened a complaint with the Better Business Bureau on 1/20/2026 which was closed on 2/28/2026 with no response from McDonald's.

Wouldn't know how the food was since I didn't get any. I miss the days when Marshall owned this McDonald's. It was great then. It's really gone downhill. The McDonald's app selected a different location than this one which was geographically closest to me. When I arrived the young man at the first window laughed at me for "picking the wrong location." I told him I didn't pick anything and that both addresses were on North Ave so how would I know? He told me to pull around and they would help me at the last window. The man there made me feel stupid and told me to "get off his timer." When I asked him to help me he told me I was "messing up his times" and started yelling that I was "disrespecting him" by "not getting off his timer" and that he was now going to refuse to serve me. When I tried to take a picture of the owner contact info he called his manager over saying I was snapping pictures of him! She said they took a photo of my license plate. It was all very bizarre. I never got any food or any assistance in getting my order correctly placed or refunded. I realize the app chose the wrong location for me but surely some bit of customer service would have helped. Why not say "let us help you cancel that order and we can get it ordered for you here." Here's a cropped photo of the man who was so rude to me. You can see the store owner info on the window next to him.

Unfortunately, the food was not as fresh as I would have liked. I ordered two sausage mcMuffin meals. They hash brown was lukewarm and a little greasy. The sandwich was the same except where it wasn’t greasy. I believe this should be hot. It’s better when it’s hot.

MC Donald's is definitely a hit & miss it depends on who's working ,what managers are on duty, almost at all the locations its like a party back where the employees are supposed to be working! Then you wonder why it take so long to get your food! It take good managers to run a good staff and if the managers not responsible then the staff is not going to be productive! Managers should make sure the condiments are stocked!

This that old school spot that people sleep on that still hits well. A guilty pleasure with the curly fries I shouldn't have, but I do when I'm there. People there are always in a good mood and it feels good to chill there for a moment. Imagine stepping into a sound booth out of the current noise of too much going on, to sit for a peaceful second and enjoy a small meal. That's this place.