McDonald's Menu Prices at S71w23460 National Ave ★3.2 (1157)

I will say this about this location they are incredibly consistent and run at about a 90% rate of messing up orders. I wish there was another fast food place relatively close. Well once again perfect score of screwing up another order. They could not find the order I placed via the app when I when I pulled up to the drive through. After providing it multiple times they said the code had already been used so I asked to speak to the manager. After waiting for 5 minutes with no response I went in to speak to them in person. There were a group of kids, hanging out with the employees, some of them playing with the register. It turns out that one of them identified himself as a manager. He founf my order and finally gave it to me. When I got home I found a that the "cheeseburger with no pickles" had pickles, no onions, no mustard, the chicken sandwich with bacon had no bacon. Maybe McDonalds should put surveillance cameras in the store to keep track of the employees and their incompetent actions and lack of work ethics.

I come here usually 1x per week for the last 6 months +. When I get to the drive through they are pretty slow to take orders. I usually have to wait to order (when no cars are in front of me) or get their attention. They always sound annoyed or short when taking orders. I understand they’re probably high schoolers from what it looks like working there but management needs to run this McDonald’s location better and have better quality training in customer service. The food is the only thing I won’t complain about. It’s usually hot and good.

I mean this in the most respectful way, but for the love of christ take people with language barriers off the drive thru!! I understand people have to make money, but that doesn't mean it needs to be difficult for everyone involved. Orders are wrong, or something is missing almost everytime I go because they can't understand me, and I know it can't be not stressful for the people taking the order.

Every time I’ve ordered breakfast here in the last 3 months I always get extra breakfast sauce on my bagel. Which is $0.75 extra I pay. EVERYTIME THERE IS NO EXTRA SAUCE. So frustrating that I’m paying for it and not receiving it consistently.

Service going downhill fast. Saturday night placed an app order.. waited 10 minutes to show up and pick up food, only to be told there will be another 10 minute wait because they haven't started it yet. Cool. So I order a sods as well, which they still charge me for even with the inconvenience, only to tell me after waiting and paying they had no straws. Truly this place is run by clowns. Go up to waukesha or muskego this night crew as no more cares to give..