McDonald's Menu Prices at 6163 S Packard Ave ★3.6 (1590)

If I could rate the morning ladies a 10 I would. Every morning I pull up, give my code, and I am welcomed with so much friendliness. They use my name, tell me to have a great day. The morning crew is absolutely theeee best. Great job ladies!

I get my lunch here nearly every day. 98% of the time is is 100% great. Occasionaly there is a wait, delay, or error. It happens. Thousands of orders daily, there will be imperfections. I learn patience and understanding. Give them a break, it is usually hot and busy in that kitchen. Their employees generally do an excellent job. I will continue going here on a regular basis.

I came in and wasn't greeted for 15 mins while I waited for an already placed order. I had to get their attention on my own. I also spotted several flies which deterred me from eating the food

Recently been having nothing but problems with the South Milwaukee location, so even though I live a block away from there I drive out to this location instead. Just wanted to share the contrast between the two locations, I went through the drive thru and got a couple burgers, they came out made wrong. So I went back in, was greeted almost immediately(they knew there was a problem since I had my bag in my hand) came over and I explained the problem. They apologized and immediately fixed the issue, the manager came by and offered cookies or something to make up for it. Promptly gave me my food, apologized again and wished me a great night. THAT IS GREAT CUSTOMER SERVICE! Mistakes happen but how you fix them means the world to customers. South Milwaukees location with the same issue and you get ignored at the counter, attitude, no apology, takes forever and they drop the food on the counter and maybe say something along the lines of "here ya go" and walk away without a second look. Not sure how the two being like a 1.5 miles from each other are so different, but drive the little extra for the cudahy location if you want McDonald's

Came to the store at 7:30. I had asked for stuff in my bag. I had seen them talking for a good 10 minutes before bringing me my bag and they had forgot a sandwich and the sauces the night staff needs to be reviewed the window people in specific.