McDonald's Menu Prices at 7501 W Rawson Ave ★3.2 (985)

McDonald’s in Franklin Wi on Rawson and 76th street has to be the worst Mcds in the county! The food (especially fries) through the drive thru is Always COLD! (I believe the phrase “it’s not old until it’s sold” is this locations motto!). Portion sizes are minimal at best, (today’s large fry was the same size as my small offering) and you must rebuild your burger and add condiments as it was slopped together, dry and wrapped poorly. The 4 piece nuggets were so cold I bet they were well over an hour old! (And note, I went through the drive thru at about 12:30 pm and no one was there! Others must feel as I do!!!) The staff are usually so sullen you can tell they hate their jobs. The only reason I frequent this location is an elderly lady I visit loves Mcds. Next time she wants a shake and fries I’m driving to Hales Corners where they care and do their jobs with pride. If you enjoy McDonalds, don’t stop in Franklin!! I’m done with this location!

If you can go to a different location, you should. This place is a mess. My burger was literally not wrapped, just sliding around getting grease and cheese everywhere. I wanted to add a picture of it but apparently that is now allowed.

Every time I go to this location they always leave stuff out of my order. Today I had to go back twice because they cannot get their shit together. Still waiting for the refund on my double cheese burger… also not a single apology. Just rude, inconsistent service. Do better.

YOUR NIGHT TIME MANAGER NEEDS TO BE FIRED IMMEDIATELY!!!!!! 3 days in a row now, I have gone in to fix issue(s) with not being given the monopoly pieces. She is super rude, had a bunch of us in the lobby waiting for 15 minutes before anybody helped us. Then another 15 minutes before receiving food. Isn’t this a fast food restaurant? I’ve worked in customer service for over a decade, the way this situation is dealt with and still not given monopoly pieces is unacceptable. I’ve called the number twice and left voicemails with no response. I will be going in during the day to try and speak with another manager, losing time in my work day because your night manager can not do her job.

I just left the Mcdonald's on 76th and Rawson ave in Franklin. I ordered through the drive through. When I told the customer service person that she was missing two mcdoubles. She rolled her eyes at me.Someone was yelling at her in the background. And she basically threw the two mcdoubles out the window with no bag, acting like I was bothering her because I told her that they were missing. I can see why this mcdonald's only has a three star rating.