McDonald's Menu Prices at 2570 Washington St ★3.1 (1047)

Its a Tuesday at 2pm and ive just had the best McDonald’s food of my life at this locations drive through. Came to try the new arch burger, got a big mac for comparison sake which we started with and were extremely impressed. Everything was the ideal hot/warm, chicken nuggets were perfectly crisp, fries well salted, dr pepper the best of both syrup and carbonation worlds. Cannot vouch enough for this location based on this one experience

It was 10:04 on Friday night and I sat in the drive thru for 10 minutes with out even being greeted. Another pulled up to the other speaker and sat as well and then drove off after waiting for a while as well. I decided to go to the McDonald’s on Falls Road. I was greeted promptly. My order was taken and when I got to the window, the person was very friendly and polite. I asked his name because he was so pleasant. I want to thank Chris at Falls Road for providing great customer service. I will be going to Falls Road from now on even if I have to drive to the opposite end of town.

I had a feeling after I was greeted in the drive thru with “whatchu want” that it was not going to be one of my better McDonald’s experiences. When I asked about the new specials being advertised I was given attitude because the order taker couldn’t understand me for some reason? After repeating myself multiple times louder and slower each time she said “They start Monday” which is a lie that was confirmed when I got to the window. If this is the work ethic and attitude of your employees, I will not be returning.

Grabbed my daughter McDonald’s for doing a good job at school as a reward today , just to be told that not only the ice cream machine… but the shake machine smoothie machine and McFlurry machine was broken. Asked if I could get a frappe for myself and that was broken as well. Went to pay and asked if I could get a Diet Coke added to my order and the what looked to be a 10 yr old covered in tattoos started telling me I’m not allowed to do that and he shouldn’t do that for me. And after all that grief. The food was cold and stale. For the price you pay for this garbage you’re better off going to Culver’s for better food and service. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

Came through the drive through today. Order taken, paid at the window and was asked to move up. After 15 mins of waiting and watching others whom ordered after me get their orders. I asked the employee where my order was just looked my way like I were invisible. I understand to err is human but could you exhibit some concern. NOT IN THE LEAST! This store and its employees get a big fat 0 -0 even for pathetic customer service! Also I asked for a refund. Supposedly got one but all I see is a withdrawal from my account and no refund!!! Even more infuriating!