McDonald's Menu Prices at 401 Lawe St ★3.5 (847)

last time i ordered a large iced coffee from this location, they gave me a medium in a large cup while still charging me for a large. they did the same thing today, charging me for a large when i receive a medium. i work in food service too, and i can assure you it is not that difficult to actually read receipts and ensure you’re giving the customers the right thing. do better!

The service was slow but mostly I brought a 2 year old little girl to play in the play are and I was filthy. The step to the slide was full of something sticky that she now had on her clothes and it had been there for a while because it was dirt stuck in the sticky mess. The steps to the other parts of the play yard are filthy. It's hard to say when it was cleaned last but I would NOT take my child there. Very unsanitary!

Honestly the worst. They always get our orders wrong and we always have to go back for a missing items. Unfortunately this is the only McDonald’s in Kaukauna and I will be taking the extra few minutes to the one in little chute instead. DON’T GO TO THIS LOCATION.

Just going through the drive through to get an order here is like pulling teeth. Screen doesn't work, flickering and flashing in and out. Girl taking the order ran my order up to over 200$ just pushing buttons. Got the order fixed and it was still wrong. Don't order a McCrispy unless you order it fresh. They remake them and then they sit there for hours and they'll still serve it. Not even warm, chicken was hard and tasted like pickles even tho I ordered with only mayo and lettuce. That's another way you know they pre make them and they sit forever. They'll grab it and pull the pickles off. Then your chicken and bun tastes like pickles. With as much money and resources this place has, not to mention the absurd cost of the food now, they NEED to and CAN do better. This is ridiculous.

Went to this location on 11/27 to redeem McDonalds rewards from app. App generated code was not accepted at this location-Susan the counter worker was extremely unhelpful and stated I would have to wait 15 minutes to try and validate another code…. Explained I didn’t have time to wait as I am on work lunch and Susan Replied “You’ll have to wait”. Have experienced similar app issues at other McDonalds locations and their management was able to grant me the coupon savings. Was also going to consider dining in, but after viewing the lobby and its highly questionable sanitary status-we just left. This location also has a children’s play land-which should be even more concerning regarding this locations obvious willful neglect to clean. Upon walking into this location multiple employees had time to be leaning! Maybe they should be cleaning! Has anyone’s children gotten sick from attending this location?