McDonald's Menu Prices at 3926 52nd St ★3.2 (1721)

I visited the McDonald’s at 3926 52nd St. in Kenosha, and overall the place was solid—clean dining area, fast food came out fresh, and the location runs like a well-oiled machine most of the time. The only hiccup was with our drinks. A couple of them were missing, and at first the staff insisted they weren’t part of our order. After double-checking the receipt, they saw the mistake and corrected it. It got resolved, but it did create an unnecessary delay. Still, the food was good and the place is managed well. A bit more attention to detail at the counter would take this location from good to great.

I came through the drive through on a Sunday night. The cashier did not have her hair tied back, which is a health violation, she also looked very intimidating with her neck tattoos. When I asked if she could put a few more buffalo sauces, with my order she said, “Tbh I don’t wanna walk over there” and closed the window. She also asked me several times for my order number, since she could not find it. Terrible service, if you ask me. To top it off, once I arrived home, one of the buffalo sauces had a hole that looked like someone punched a small knife through it. Not good. Food wise, the food was warm, but not something to wow you about. I thought I would get steaming hot food considering I waited over 10mins for my order to get out. The cashier lady seems like she hates her job and doesn’t even try to be nice to you. No desire to work at all. Do not come here unless if you want to wait long for your food and have rude customer service. 🤦🏻‍♀️

Service sucks per usual in Kenosha but it’s their job to ensure their employees do their jobs correctly. I ask them in the drive thru to repeat the order back to me and he wouldn’t and of course they forgot something and I asked them if they can add the drink and I’d pay for it because they didn’t do what they were suppose to and she said no. I refused to go back into the line cause how ridiculous, it’s not my fault he didn’t do his job. They ended up processing the order for the drink but had us wait awhile in the pull up line. Maybe your service and time would be more efficient if you didn’t have to correct mistakes made by simply adding and extra step and repeating the order back when the costumer asks you to, or just in general. This isn’t the first time they messed up either. We ordered a pick up order, took an hour and a half plus my husband waited another 30 mins there waiting for it then they forgot half our meal.

Delivery drivers beware! Morning crew especially difficult to work with, even on "slow" days. I was urged to "just abandon my delivery" because the service was so slow. The manager on duty had the audacity to report me for misconduct after rotating that another delivery driver had been waiting for 30+ minutes. Unprofessional and rude.

DONTAE is a horrible manager. Why hasn’t he been fired yet.. the guy is so rude, disrespectful, does not solve problems just creates more issues. Every-time I go here it’s always a problem when he’s working..He’s always trying to call the police or quick to cuss and yell at you.. He’s a horrible manager no people skills at all.