McDonald's Menu Prices at 2733 E Washington Ave ★3.2 (848)

Went to the drive thru as I ordered my food through the app but when I got there they asked if my McNuggets could be cooked fresh meaning cooked now as I didn’t want cold ones. Well I waited for about 10 mins before getting to the window and was asking the person are those the ones I requested to be cooked fresh. Well after the person said these were cooked for me fresh I checked as soon as I drove off and parked. They were not cooked fresh as the texture was rubbery and the temp was not hot not warm but almost cold so like warm really. I then went back to the window and had to wait for a customer to get out of the way but when I went back to the person and said hey these wee not cooked fresh and she grabbed the bag went to the back and came back with the same bag I presume. You will not guess what she said. She told me that she asked the person and they said they cooked them 5 mins ago. Are you kidding me it’s been 15 mins now. I did not get the McNuggets as she kept them. Why would I even bother any to eat the items after she took them went to the back and brought whatever was in the bag. Seriously I pay for an item that should be expected to be cooked and you can’t even do that. I asked for my money back and she said I have to go to the app. Well I did and it told me to call restaurant and I called no answer so I told you all here. Do not expect to get your food and expect it to be fresh when you ask because you will not get it and it comes with a big negative attitude.

This location is absolutely terrible. I have never once gotten fresh fries from here. I've done everything from straight up asking them to make them fresh to ordering with no salt. They'll straight up just lie to your face. Last night I decided to brave getting food because it was the day before payday. Again soggy fries but this time with a twist, they where salted to hell and back. The burgers I ordered where also destroyed with salt. Makes sense though looking at the employees. The fatigue is real.

I would not recommend that women or children come to this McDonald’s. The lobby smells horrible. There was nine homeless people sitting in there just hanging out. I was asked if I had change or cigarettes multiple times while I was waiting for my food. I also witnessed two of them exchanging drugs on the table and another couple was vaping inside. Because of How bad the lobby smelled it made me nauseous and I didn’t even eat my food. I just threw it away. I was going to sit there and eat, but even if I decided to there would’ve been nowhere for me to sit because all the tables were taken by individuals that were almost just sitting There. The people that run and manage this location need to remember that they are a food establishment and this is not appropriate for it. I understand they’re homeless and do not have a lot of options to go to, but this is not an excuse to deal with harassment and have to deal with the smells when coming there and being a customer.

this location is 24-hours and always business with customers. Last night, however this young lady, Andrea was tasked with running the entire store herself. She didn't know how to work the kitchen to make the food from the late night menu. She had a great attitude although she could only serve fries and chicken nuggets. which the cook made a large batch before they left Andrea, for the night. Cars were leaving in disbelief at the incompetence in McDonald's integrity to not only their customers but to more importantly, their staff who have to serve their staff. this is unacceptable and the owners of this location needs to do better. Great job Andrea, for having a fighters spirit and not leaving out like your team left you. It was before 2am when I pulled up so I know she had a long night and I hope they give this young lady her own store. Super Andrea!!

Loud,kids trashing the place,vaping inside even when asked not to. No Respect for other customers!! Or Staff!! Staff was doing the Very Best to keep up,very kind. The mess they had when those kids left...WOW soda poured all over tables and benches,garbage left everywhere! I would not allow that many in at a time! Noon time ,school kids probably from East. Very Disappointing for us and Staff.