McDonald's Menu Prices at 11125 E Riggs Rd ★3.7 (2036)

⭐☆☆☆☆ Visited this location around 10:09 PM and had a very disappointing experience. When I walked in, several employees appeared to be gathered together, and I overheard one say, “Didn’t you lock the doors?” I also saw an employee handling food while holding a cell phone, which raised food safety concerns. After ordering at the kiosk, I approached the counter for my cup and a simple request. The manager cut me off mid-sentence, handed me the cup with an attitude, and walked away. When my food was placed on the counter, the fries were cold. I politely asked for them to be remade. I was ignored the first time. When I asked again, the manager tossed a small bag toward me and said, “Here.” I am currently recovering from surgery, so this behavior was especially concerning. When I requested a refund (paid with Apple Pay), I was told it couldn’t be processed. The situation felt uncomfortable enough that I contacted non-emergency authorities and left. Very unprofessional experience. Management seriously needs to address customer service and conduct at this location.

Marisol.. I think she is the manager. The most efficient I have ever seen at a McDonald's! Not only was the Happy meal ready before I even sat down at the table. It's the freshest I've seen in a long time. This location really is the best. If you're going to take time to go to McDonald's. Come here. (My daughter even had to wait for the fries cool down.) Impressive.

They clear your order as soon as it’s placed in the app and say it’s done then treat you like crap after standing there for ten mins waiting, also what’s the point of spending extra money to bag max the monopoly game if your going to cheat the customers by giving out mc cafe cups and not using the right wrappers?

This McDonald's has been okay although I don't eat there very often but this morning was the worst biscuit I've ever seen / ate in my life. Not only was the bacon burnt it fell apart and smelled odd, took one bite and threw it away never again will I visit this McDonald's.

They always get my order wrong. I have to correct them every time. Fries are always either saltless or stale, no in-between. Drive-through service employees are good.