McDonald's Menu Prices at 1201 Ocean Ave ★3.4 (1694)

The dining room smelled like a homeless encampment. On a positive note, the restrooms were surprisingly clean and not trashed, which is uncommon for McDonald’s public restrooms in California. However, I wish the restaurant provided paper towels so customers could dry their hands and use them to touch the door handle when exiting the restroom. Several homeless individuals were soliciting in the dining area, which made the environment uncomfortable. My family and I were excited to dine in, but we ultimately chose to eat in our car rather than endure the unpleasant conditions inside. As for the food, it was disappointing. My double cheeseburger tasted like it had been sitting on the warming tray for a while, with what seemed like newly added cheese slapped on. It also had an odd pork-like taste. I was hoping it would hit the spot, but it didn’t. Unfortunately, this isn’t surprising—urban McDonald’s locations often don’t compare to suburban ones in terms of food quality. The Chicken McNuggets were served in a bag instead of the standard carton, leaving nowhere to squeeze ketchup. I had to finish a BBQ sauce packet just to reuse it for ketchup. These so-called eco-friendly changes are ruining the experience—especially the paper straws, which degrade while drinking and feel like you’re literally drinking paper. Lastly, the fries were thin, sharp, bottom-of-the-barrel cuts—not the fries shown on the menu displays. I had to eat them carefully because I have veneers.

I placed my order and paid at 12:07 p.m. At 12:40, I asked a staff member about it and showed her my receipt. She told me that the food would be brought to me once it was ready, so I continued waiting. I ended up waiting for an entire hour until another staff member finally noticed me still sitting there. After checking my order twice, she went into the kitchen and finally prepared my meal. Their behavior of ignoring a customer’s request made me decide that this would be the last time I visit this restaurant. Even though I work nearby and my family studies close to this location, neither I nor my family will ever come back here again. Since today was my first time dining here alone, I didn’t order much.

The food is always good and my orders are usually accurate, which I appreciate. However, the drive thru service really needs improvement the wait times are consistently too long. Parking is also very limited and can be frustrating, especially during busy hours.

It's been 2 weeks that I know of and their hot mocha machine has supposedly been broken. This McDonald's charges a premium on the whole menu compared to all other McDonald's, and they can't even afford to fix there equipment in a timely manner. Now i have to drive across town to what is fortunately a more reasonable priced Mcdonalds.

I asked this man to clean my table, he said yes then didn’t get back to me for 20 minutes. After 10 minutes he went through every single table except mine to clean and when I addressed to him that my table wasn’t cleaned despite him saying he would he then walked away from me. I don’t know if he ever cleaned the table because I left after 24 minutes but for the cleaning job he did to the other tables he would just swipe m an wet towel on the table overly rushed without picking up the food remaining on the table. I don’t expect much from McDonald’s but wow! This is an caution for anyone who wants to sit down to eat at McDonald’s