McDonald's Menu Prices at 2801 Mission St ★3.5 (1384)

I sometimes come here after work around 7:30 to 8pm, and am surprised at how kind and polite the staff is. There is a good amount of seating and tables, so even though I just order takeout, I always had a place to sit, wait, and pack my bag. The downside is that sometimes the entrance was closed before the supposed close time, not that I can blame them for wanting to close up early given the location is not always the safest at night particularly for women (not long ago got harassed by a man outside).

My knowledge about McDonalds is patchy since I'm not quite a fan. Today I needed a coffee and went to this McD. The young grumpy lady asked me about cream and sugar, I clearly said "Please, some cream, no sugar". The coffee I was given had neither; the ladies restroom had no mirror - really? I know it's not a Tour d'Argent but still, McDonalds team - why, oh why? Do you believe that if one shops at McD, it's too late for them to care for the looks? This cannot be explained anyhow. I will spare you the details about the taste of that coffee, just the price - $3.67. Yep. I could have gone to S. or even Nespresso. Don't repeat my mistakes, bring your thermos.

Today I was truly mistreated by management. After a lady's kid kept bumping into me while standing in line for almost 40 minutes. I said something to her kid asking him to go stand next to his mommy. His mom got upset b/c I said something and proceeded to harass me. She has a child in her had and is yelling at me so I proceeded to yell back. Eventually turning around to pay for my food, the manager canceled my order telling me to leave. This was absolutely deplorable. She started it. The place is swarming with homeless people in and out of the building. Whatever you do - Don't go here and avoid it at all costs if you're able. It's not worth it. To the manager, I hope you see this review and do better next time.

This 24th and mission location is a childhood go to for myself though now more modernized has the atmosphere of the locals and their coffee shop styles of community meeting Austin crowded fast service . Though it is a popular place it is not regularly maintained. Tables are often left long periods of time due to lines to order and the community whom choose to stay and visit. The elder socializers dominate the tables. Service is fast but often sterile

They have touch screens that say order here and you have to wait in line to use them and then find out that they don't accept payment and they print out receipts for you to wait in line again just to pay . I'm here like 20+ mins before I can even pay for my order then wait some more. You should put signs to tell people not to use the stupid touch screens so they don't have to wait in line twice before they can pay for their order. Then the manager acted like I was dumb for using the touch screens and it was my fault. Worst McDonald's I ever been to in my life