McDonald's Menu Prices at 6381 Haven Ave ★3.4 (1738)

First time to this location, very busy shopping center. Used the drive through, went very quickly. Same great food and quality you expect. The older woman at the second window was a little pushy, thought I was going to drop my drink the way she shoved it towards me, but the food was hot and fresh. Would return. Clean location, beautiful views here as well.

Extremely busy. Came for my daughter's after school snack, which is a treat! Ordered 2 chicken nuggets happy meals and medium fries and it took almost 25 minutes. The dining room was a nightmare! Food, spilt drinks and trash all over the floor and tables, with no where to sit. Had to ask the manager to have someone clean, took 10 linutes to send someone out. The employee cleaning, cleaned one table in the amount of time I could have cleaned them all. Food was delicious as always, thankfully. Came out hot

Why does it take 30 minutes to fulfill a drive thru order? It really makes no sense. Placed my mobile order at 11:50 AM, received it at 12:24 PM. Took almost ten minutes to go through the drive thru, and then had me wait because the food isn't ready yet. This wasn't even busy. Maybe 7-8 people in the drive thru. This franchise location needs to get it together.

i went here just after work to get a meal for me and the family, and the drive was closed, so i made an order to pick up on the app, i go inside and the lady was being rude, she asked someone , didn't you close the doors, and then told me that they were closed. i asked if they can cancel the order, they said that i had to do it on my end. and it didn't allow me too . so rude of them. i left and went to jack in the box where they weren't rude to me.

I had a terrible headache and was not thinking straight when I pulled up. I guess the microphone wasn't working or something was going on inside because teller never took my order and after waiting he directed me to the window but again I made the mistake of pulling up to the wrong window. The lady looks at me and then looks at her coworkers and says Y este carro que hace aqui? And then proceeds to do stuff and then comes to me. I let her know I have an order and she asks if I went to the guy and I said he said to come to the window and she tells me in a reprimanding and broken English to go to him and then go to her. I wasn't sure if she wanted me to back up or not because there was a line again because there was nothing coming out of the microphones but I just stay and then she comes back and reprimands me again. Then she brings me my food and says "Here to you" and that's it. No thank you, nothing. I was not rude at all throughout the whole process I was honestly just dealing with something, there is no need for you to lack the customer service skills needed in this industry and I would refrain from keeping the window open when speaking Spanish, I am latina don't assume people of different colors can't understand you. Side note, I haven't seen him in a bit but there is a gentleman I sometimes see in the morning with a very positive attitude and great customer service skills, thank you for making my mornings awesome.