McDonald's Menu Prices at 9649 Foothill Blvd ★3.6 (2031)

This is by far the worst experience we have ever had. But what’s more upsetting is the lack of communication. Only communication we received was from the driver delivering the food. $40 only to get a drink and a burger with no cheese when we were supposed to get a family pack. Customer service is no help and when you call it rings and no one answers. Not too mention we waited over an hour and the app wouldn’t even let me cancel my order.

I ordered a mcgriddle with just egg and cheese through the drive-thru. I received a mcgriddle with sausage and cheese. I even reiterated NO MEAT. I tried to call the store and the phone number is not correct. Staff was not very friendly. It was around 6:30 a.m not busy at all.

I arrived placed my order for breakfast and sat down with my table number card. After 15 to 20 minutes I realized it was taking awhile. I went to the counter holding my table card number. I was ignored for the most part of 5 minutes when a woman who was wearing a manager sweater asked me what my order was. I told her my order. She said something to the cooks, I believe asking where my order was. She came back saying something about just needing to cook my hashbrowns. She turned away, I waited a second, being tired I sat back down with my number. Five minutes later a very rude woman older with died blonde hair and yellow vest (she was yelling order numbers out for her shift duty) brought me my food with no juice. She asked what my drink was and I told her. I started to eat because i was starving, after a while I noticed my drink had not come. I observed the woman with the vest putting hamburgers into to go orders. I again went to the counter...she started filling my cup as approached, she grabbed a straw as if to deliver it to my table bit when she saw me quickly handed me the drink and inexplicably through the straw back into the box...I could've used that. The staff didn't even say sorry. That's all that I could've asked for but they obviously didn't give a crap and why should they? The manager was leading and the restaurant was so busy they don't need me. My breakfast burritos were sloppy I've been eating them for 30 years I can tell when it's done with little care. I usually don't even sit in a McDs for that long when I order and eat in. Worst experience I've ever had at a Mcdonalds EVER...and I ate at one in Harlem in the 90s....

It was getting late and I needed to grab something quick to feed my family. Naturally, Happy Meals are always a must for my little ones, and I also ordered a Big Mac meal along with their promotion buy one double cheeseburger and get the second for a dollar. The food itself was consistent with what you expect from McDonald’s. However, this particular location has repeatedly failed in one major area: accuracy and service. Nearly every time I visit, something in my order is either wrong or completely missing. It’s become a pattern forcing me to drive back, waste time, or simply miss out on items I paid for. My 3-star rating isn’t about the food; it’s strictly because of the repeated lack of attention to detail. Mistakes happen, and that’s understandable, but when it becomes the normal experience across multiple visits, it’s no longer a mistake—it’s inconsistency. This location has potential, but the service needs serious improvement.

Just got a curbside app order. Very quick, but then I ordered at work (which isn't too far away), and put my space number in as soon as I got there. I mentioned the quickness of the service, and got a, 'yes, sir.' I'm a ma'am, but I guess sir is said more, so I just said, 'close.' I went take a swig of my large coke and discovered it's not coke. Think it's dr pepper...again. 🤢 Same thing happened last time I did curbside about a week ago. I may have to use the app but go inside from now on.