McDonald's Menu Prices at 3535 Hartsel Dr ★3 (1809)

This has to be the worst location in the city. Today we went through the drive thru for a Big Mac meal. There was one car at the drive thru speaker, so I thought it would be quick. I was horribly wrong. There were about 8 cars ahead of us in line in total as we saw past the speaker and it took 24 minutes from the time we pulled up until the time we got our food. It was about 4:20 in the afternoon, not what I would consider the dinner rush yet. People were leaving the line and I would have/should have. It took over 20 minutes from placing my order. And this is not the first time. There did not appear to be a rush of people inside either. If you can, go somewhere else. It would be faster to drive to powers, get food there, and drive back.

Had a mobile order in drive thru and was then directed to park and wait in space 3 along with 3 other cars for 10 minutes when there were no other cars in line behind us. Once home, opened my 4 count nugget box and it was filled with thousand island dressing (see pic) and no nuggets. On top of it all my QP burger was cold and not very good. Hey McD's Corp HQ....this location may need some attention and needs to do better. We will not be going back for some time as a result of this debacle..... Update! Thought I'd go back and give the close by McDonald's another chance since they blew it last time. I pulled up to the drive thru and was told "Sorry we're out of fries tonight". Needless to say that was the last straw. I left and won't be going back. Do better.....

Worst McDonalds I have been to. They have slow service, messed up my order four different ways and will not answer their phone. 1. They didnt include my 20 piece nuggets 2. My daughters cheeseburgers with pickles came plain and burnt. 3. We asked for 10 sauces and got zero

People are almost always friendly here and the food is most always fine, I’ll give them that, but that doesn’t make up for paying for food that comes with a serving of hair. Sure I can go back and get my money back or a new meal but who the heck wants to do that all over again. I should not have to pullover before leaving to make sure my food has no hair, I already do that to check that all my items are there. I get y’all are busy but just slow down and leave the hair out next time please, that’s gross.

Who ever is working drive through this fine morning at 3:10 am. Should be fired! If I was not door dashing I would leave. Her attitude sucked! Big time. Tell ur employees this... door dash is also a customer . Who is delivering to the #1 customer. If ir was not for any customer her luttl3 smart ass mouth amd th dirty look of a brat would not have a damn job.