McDonald's Menu Prices at 3201 23rd Ave ★2.9 (2336)

THIS is the best McDonald's in town, next to the one out on 71st & 10th... They care about your food and how it's presented and done! They are very nice, attentive and I have not had 1 order messed up yet! Unlike the other McDonald's here in town! I highly recommend this store over any of the other ones! ( except the new one on 10th near 71st)

There is one manager who speaks Spanish and English who is extremely kind. Manager I spoke to today only spoke Spanish, wanted to fix the issue but they messed up again today so I said no it’s fine because I am honestly over it. I’ve gone three times and each time they have messed up. Night crew gave me a cheese patty with a handful of onions, I asked for no bun. It’s laziness. This is what gives fast foods a bad rep because the workers are young and don’t care. “It’s McDonalds” yes it is and sometimes we have a day where we have to get quick food and it’s all that’s open.

I visit this location occasionally out of convenience, and unfortunately the experience is consistently poor. Orders are frequently incorrect—even when repeated and clarified—which points to gaps in training and communication rather than individual effort. The staff appear to be trying, but there’s a visible lack of coordination and confidence. On multiple visits, food handling has felt rushed or careless, with trays nearly dropped or employees bumping into tables while serving. This creates an uncomfortable experience for customers and can’t be easy on the workers either. What stands out most is not employee attitude, but the absence of strong guidance. Many of the staff seem young and anxious, and they deserve clearer systems, better training, and more active management support. This location could do much better—for its workers and for the community—if management invested more seriously in training, supervision, and operational standards.

I've tried twice at this drive-thru. They take about 10 plus minutes to serve you the most disgusting mix of mocha I've had it in a McDonald's. Undrinkable both times.

Honestly completely upset with the service itself, no employees acknowledged any of the costumers or greeted them as they came in. Had people waiting for over 5 minutes before they even turned their way. I was in there for 2 McChickens and a medium fry and that took over 15 minutes to get out of the kitchen. Not to mention my fries were not even filled at the correct portion size. Literally about half of my fries were there.