McDonald's Menu Prices at 5155 W 72nd ★3.1 (1356)

The fries tasted like they have been out for a good hour probably more no hot at all not even warm it took forever to get the food and we we finally got our "Large" drinks they came out half empty and when I asked the the worker lady if something was missing in our dinks she said no but she could put more ice in like I don't want more ice I want my drink even if it was just ice missing which I seriously doubt you should fill it up the whole way not under the top line of the cup completely not acceptable for any service especially for the standard of McDonald's because I know your drinks don't come out half empty not even filling the cup to the top. We didn't even take a sip from these drinks that's how empty they came *Edit All of the food was cold not just the fries it was the burgers too that were cold the box that holds the burger wasn't even warm from the bottom from the burger that's how cold all of our food was

This place sucks. They always park every single car for their precious service time because you big wigs want perfect unrealistic service times for your restaurants when in reality everyone gets parked and everyone WAITS. This is the 4th time I've parked for 20 minutes. Paid the same amount for the same order all 4 times. The last 3 times they can get it right. Today they short me a cheeseburger for the #9 and one of the wraps and gave an extra fry I did not order. The ticket on the bag has item amounts penciled like the printer don't work. It's like they can't read the monitor and match what they penciled in so they penciled in all wrong amounts. I'm done getting parked for 20 minutes. The only thing fresh out the oil is the fries and those take a few minutes not 20. Done with this place. Incompetence. If you want sales then get the orders right!

Food was cold, violating food safety laws. and our order wasn’t even correct. when i told the man at the drive thru window i didn’t receive my sandwich, they threw it in the bag making it a mess when we opened it. i asked for a deluxe mccrispy cause i don’t like the way the spicy sauce taste, and they gave me a spicy one. we couldn’t even finish our food it was so disgusting. cookies tasted disgusting as well. this is not the first time this has happened at this location, so we are no longer going to this mcdonald’s.

Anita darling. Bless your sweet pea-picking heart. The good lord putting a tongue in your mouth and blessing you with the gift of gab proves to me that God is a gambling man, because even with that great providence, you lack the social decorum and necessary comportment to interact with other human beings. I came in the the evening, and albeit there was a misunderstanding about the dining room hours, Anita was woefully under-equipped to politely and effectively communicate that message without coming off extremely condescending, aggressive, and unprofessional. Ive spent a lot of time in the hospitality industry and THIS was a first for me. As someone who comes to this establishment everyday, whether it's just for a Diet Coke and two apple slices, or a full meal, it really was disheartening to see the usual kind, wonderful familiar faces whom I see there regularly, replaced by the misery, rancor, and acrimony of Anita. Which im sure I was not the only special recipient of, this evening. This was such a uniquely ugly experience. Not because of bad food. Not because of a wrong charge. Simply because of a really lousy person. I hope you can course-correct this tormented young woman because I highly doubt someone who behaves so egregiously with indifference is of no benefit to any person nor establishment. Be so much better. Best of luck to you all.

first I’ll start with Martha 5 Stars for her she handled my complaint on behalf of my mother with a great deal of respect and the whole staff has always been very polite and have positive attitudes except well here is my no star‼️ My mother just had chemo and we were rushed through the drive through in a very rude manner by the old lady with white hair and after my mother ordered she yelled is that ALL as we had used my moms McDs app so she even called my mom by her name ..so after she was yelling IS THAT ALL I just said oh I guess I don’t have time to order then ‘ she replied your total at the window,so quickly and rude.I got to the window SHE told me I need to calm down as if I chose to take my mom to get coffee mad or angry ..I wasn’t upset til she was rudely rushing me through her drive thru with only two cars atm