McDonald's Menu Prices at 9180 Wiles Rd ★3.5 (1019)

The playground is great for toddlers! My 2 year old loves it here and points and says “red park” whenever she wants to go here. The staff is so sweet; even if we're just at the playground, we’ll order the apple slices as a snack and they’ll put her apples in a Happy Meal box so she can have that nostalgic experience of opening it up!

I arrived to this location as its right next to my house. I pull up to the drive-through sit and wait there for about 2 to 3 minutes before I decide to move up to the window because nobodys answering and theres absolutely nobody in front of me while I approach the window shes answers with what you want, and then I placed my order and questioned the advertise price for the meal that Ive received that other locations and she told me I cant do anything with that deal because I need to have the app she closed the door. Spoke to someone. I imagine it would be a manager and opened the back up door open the window again and said yes its confirmed you need the app to get a discounted rate. Its advertise that you buy one get one for a dollar she refused to honor the deal as advertise. There was no manager coming to the window to speak to me and then when I refuse to place my order, she was like all right then bye I was upset pissed beyond redemption for the professionism, and customer service received and not able to speak to a manager I also contacted the number for the store and it went to voicemail because nobody picks up the phone there at all. If a customer has a complaint. There should be some one to answer. to take those Calls . I am in the customer service business. I know exactly how important every customer and every experience is the most concerning part is that I had to drive to another location to receive the same meal honoring the same advertise price and received exceptional service and even a thank you at the end I will never go back to the store and I will be copying everything. Im stateing here and posting it online cause thats not fair thats not good service and the attitude of the staff that represented McDonalds I know its not a big deal to you but still thats the face of the store and that young lady should not be there. Before placing this review here, I tried to place a review on their online portal and that didn’t work. What’s the purpose of having a portal to understand complaints for your store yet? It does not work. I hope this review helps someone else making a decision on where they would like to eat getting something to eat should not be this difficult.

A fly was inside my chicken nugget. It was under a bubble of the outer coating which initially I thought was a burnt part. I guess it managed to eat its way all the out and eventually fly out. When I noticed a fly right in front of me I looked down at my food and saw that the “burnt part” was no longer there and there was a hole. I put 2 and 2 together and decided to check the chicken nugget. I took off the outer coating and to my surprise Fly eggs. The fly was using my chicken nugget as an incubator. Absolutely disgusting.

The fish burger was awesome! Best bread I have had at a McDonalds. The indoor playground is an awesome addition!

Most of my experiences with McDonald’s haven’t been great, but this location is truly exceptional. Yes, sometimes you have to wait a little for your food, but it’s always worth it. There’s a super nice Haitian older lady who’s always so attentive and polite she really makes a difference. The lady who took my order made a small mistake with a code and accidentally overcharged me, but then came to the window herself to make sure I got my money back. That’s what I call great customer service! The food is always fresh, which is rare for McDonald’s. Excellent job 🤍