McDonald's Menu Prices at 8375 Pine Island Rd ★3.1 (925)

The staff is amazing, I been going there for 1 year and never had a problem with the drive though staff or the ones inside the store. The only problem I had in this store was with the manager. I went to buy a Tiny Tan happy meal, the moment I asked him about the toys he started with an attitude, he told me that they only had 3 type of toys and I wasn’t getting the 3 of them. I told him it was okay and order 3, he gave me the same toy on purpose. If you work on costumer service you have to be polite and don’t take it on the costumer. Is not my fault you had a rough day and they don’t pay you enough. I was polite and I expect you to be polite too.

Last location I would recommend. We ordered two McDoubles and Cheeseburger. All three sandwiches had no onions. We received two drinks, Dr Pepper and Orange Fanta sodas that tasted like carbonated water. My wife and I always have poor service and food quality at this location. Go to another location now to avoid this local Tamarac McDonald’s. I contacted customer service and they just apologized. They said they would inform the restaurant of our food quality, but this is an on going issue. The staff at this location fail to make fresh food. Our orders are always messed up in some way or form. I raised concern about my food in the past during lunch hours and the manager didn’t seem to care about my opinion. I raise concern with customer service and seems to be the same reply “they always try there best or we will inform the staff”.

I just left this McDonald’s and was completely unable to order through the drive thru. We waited 25 minutes and no one came to the intercom. We drive through and no one is at the cashier first window. We wait 2 minutes someone shows up and she completely ignores us. We drive around and try to go inside and the doors are locked. I’m pregnant and literally just wanted an iced water. Ridiculous.

I normally do not give reviews on Fast Food Restaurants like McDonalds, KFC, Checkers etc. This is the only time ill give a review. I decided not to cook today and saw the advertisement of the chicken sandwiches that McDonalds is promoting and went to try it. This was a total failure! The only Good thing about my encounter was the Excellent Customer Service that I received from the Drive Thru Cashier. This is not the first time that i have had an issue with this particular McDonalds, the last time was in January i went to order a Moca Frappe and I had gotten a Moca Frappe watered down. But anyways i digressed, my Spicy Chicken Sandwich looked like nothing that was advertised on television (now i know that my Sandwich is not going to look exactly like the advertisement) smh, im going to let you judge for yourself. Im so disappointed with this sandwich. Such a failure. AND IT WAS NOT SPICY!!!

They know what the problem with this place is, it always has new people, it's not like the old days where hard-working people worked with all their five senses, now with technology everyone is on their phone, totally distracted, a disaster, especially this place, all the time I order or pick up food, something is always missing, they always give me the wrong order, they don't have a consistent system, they don't have good communication, the manager has no control over the employees, it's totally a disaster, many times the fries are old and reheated. The company needs to be something immediately because I don't think it's the only place that has problems and many times the wait is very long, where you realize customers spend gas, the longer they wait for food, it's a quick process as long as the employees do things correctly and there is good communication with the manager. everything should go very well.