McDonald's Menu Prices at 1701 S. Congress Ave ★3.2 (378)

Worst McDonald is America. Its close to my house and against better judgement continue to go. This morning is the last time I will ever go. Waited at drive tru for 10 min until someone answered drive thru window. There was a coffee from a previous order and she began to tell me the total. I said I didn't order and she said im not talking to you, did you order, no then Im not talking to you! What kind of crap is this and not the 1st time to have rude service. When I say everytime, I mean literally EVERYTIME they mess up the order and to top off with rude customer service. I'm done with this location for good.

Y’all really starting to agitate me with the false advertisement or pure laziness , this is the most depressing sandwich I ever had, it couldn’t scream “I hate my job” louder then whoever assembled this disgraceful sandwhich, could verbally scream it. I get it , McDonald’s right fast food low quality but I work hard for my money and when I’m spending it I want to get what I’m ORDERING like the menu shows spicy delux with some leaf GREEN lettuce AND NICE FRESH TOMATO.. I still attempted to eat this sandwich to find long tendon inside of it and in another picture it looks basically pink and has a weird texture. I will not be going back to this McDonald’s I end up sick from taking a bite of the sandwich I will be suing.

went to the drive thru around 8pm on 12/18 and order off the app before going into the line and after ordering my screen only went to pick up at your location which showed this location didn't get a code which normally happens but screen froze. went to the speaker after a bit of argument from the person speaking to she repeated my order and name i said yes correct drove to the 1st window and wow she went off saying she cant give me my order with out a code even took my phone and then said you don't even have a account well that's strange seeing how i order almost every Tuesday and Thursday. she then said go call customer service and move along I'm blocking the window. any how's the point is i got no food and was charged on my card.

Went through the drive through which was pretty empty. Gave my order and was rushed through the process. Was never asked if I wanted any sauce packets and basically just shoved my order through the window. Went inside to ask for sauces and was just handed a handful of random sauces by the manager who proceeded to walk away. Mostly young staff. Also when I went inside most of their employees where just playing on their phones. Worst experience at this particular McDonald's i have ever had

I've just experience the worst customer service I have ever received I'm 67 years old. I went to this McDonald's yesterday and placed an order when I went to the drive-thru I received the wrong order. When I return to the office and discovered the mistake I immediately telephone them to see if there was a possibility to have delivery made. Of course that wasn't an option. So I spent 5 minutes explaining the situation to the person didn't answer the phone and after she couldn't understand or know what to tell me transferred me to a manager who told me that she couldn't understand and she was sounded like a Latina. She put somebody else on the phone and I explained the situation I gave him the receipt number that they had given me of the wrong order and told them what I had ordered and they found it and told me that if I came back the next day that they would give me a credit I went back today and they act like they didn't remember any of this so obviously I have thrown the food away and didn't have anything to reduce for them and rather than them give me back my $11.33 they wanted to argue with me and tell me that I had to prove that all this happened and I can tell this was the very lady that couldn't understand me in the beginning so I'm going to wait and see if I can speak to the manager or the franchise and just let him know what a disservice she's providing for his business I want to do it also do this Google review to negatively impact their business I know these negative reviews hurt them $10 a million dollar company